ALEXIS PEREZ
The Bronx,NY
Summary
Talented manager with expert team leadership. Smoothly equip employee to identify and handle daily functions. Documented strengths in building maintenance environment with management abilities and collaborated with dedication.
Overview
8
8
years of professional experience
Work History
Foreman/Manager
galaxy contractor inc
The Bronx, New York
12.2024 - 07.2026
- Supervised daily operations on construction sites for optimal workflow.
- Coordinated tasks among construction crews to meet project timelines.
- Managed equipment and materials to ensure availability and efficiency.
Manager/co-owner
Chilling corp.
New York, NY
12.2019 - 11.2023
- Developed and executed strategic plans and performance metrics to meet departmental goals.
- Streamlined processes and implemented communication strategies to boost team productivity.
- Executed minor maintenance repairs including plumbing, sheetrock, and plaster work to maintain facility standards.
Foreman/manager
Concourse construction
Bronx, NY
11.2018 - 12.2019
- Reduced operational costs through process improvements and efficient resource management.
- Ensured quality in building and apartment repairs through thorough inspections and adherence to standards.
- Resolved repairs promptly to enhance customer satisfaction and maintain service quality.
- Maintained open lines of communication and delivered high-quality service.
Customer Service Representative
Verizon
Brooklyn, NY
05.2020 - 11.2018
- Resolved customer complaints through effective communication and problem-solving techniques.
- Resolved customer complaints efficiently, ensuring timely solutions
- Improved customer satisfaction by addressing concerns swiftly
- Assisted customers with billing inquiries and service-related questions.
- Processed customer orders using Verizon's customer management systems.
Education
Bachelor of science -
Lehman college CUNY
Bronx, NYSkills
- Project management
- Strategic planning
- Team leadership
- Customer relationship management
- Facility maintenance
- Budget management
Timeline
Foreman/Manager
galaxy contractor inc
12.2024 - 07.2026
Customer Service Representative
Verizon
05.2020 - 11.2018
Manager/co-owner
Chilling corp.
12.2019 - 11.2023
Foreman/manager
Concourse construction
11.2018 - 12.2019
Bachelor of science -
Lehman college CUNY