Summary
Overview
Work History
Education
Skills
Journaling and Volunteering
Timeline
Generic

Alexis Perry

Fredericksburg,VA

Summary

Experienced Nutrition Assistant with 4 plus years of experience serving healthy meals in School settings. Talented at menu planning, organizing and food preparation skills. Flexible and dependable when working with others and open to building new skills. Astute Nutritional Assistant willing to help patients choose menu items appropriate to prescribed diets. Composed professional promoting active listening, communication and leadership skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.

Overview

14
14
years of professional experience

Work History

School Nutrition Worker

Stafford County Nutrition
Stafford, VA
03.2018 - Current
  • -I performed quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Educated 1000 plus kids about therapeutic nutrition, ingredients selection, food prep and meal planning.
  • Cook over 1000 plus meals for kids breakfast and lunch.
  • Unload 3 trucks weekly
  • Cashier
  • Packaging food for children.
  • Putting food in trays.
  • Making sure protocols are being met.
  • Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets

Assistant

Courthouse Motors
Fredericksburg, VA
02.2014 - 05.2018
  • Greeted 100 plus guests each day in with friendliness and professionalism.
  • Worked closely with owner to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted owner in all aspects of business operations.
  • Attended to office operations and required paperwork.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • 75 Collection calling daily.
  • Running errands few hours of daily.
  • Collecting money
  • Detailing cars at times

Customer Service Representative

Advance America
Fredericksburg, VA
01.2008 - 02.2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Running weekly Audits.
  • Reminder calls, Collection calls 200 each day.
  • Handing and dealing with large amounts of cash.
  • Dealing with banks and making deposits.
  • Opening and closing up store 4 times week twice daily.
  • Giving Loans and Lines of Credits.
  • Making and doing paper work for my client.
  • Responded to customer requests for products, services and company information.
  • Working with money gram.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Answered average of 200 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Provided primary customer support to internal and external customers

Education

Bachelor in Criminal Justice - Minor in Health Administrative

Strayer University
Washington, DC
04.2026

High School Diploma -

Penn Foster Career School
Scranton, PA
12.2021

Skills

  • Batch Cooking
  • Menu Coordination
  • Personal Assistance
  • Process Monitoring
  • Sanitation Procedures
  • Cash Register Operations
  • E-Mail and Telephone Communication
  • Company Guidelines
  • Credits and Refunds
  • Cash Register Operation
  • Price Identification
  • Customer Transactions
  • Cash Drawer Management
  • Coin and Currency Counting
  • Kitchen Sanitization
  • Microsoft Office
  • Data Confidentiality
  • Team Collaboration
  • Multi-Line Phone Systems
  • Task Prioritization
  • Basic Mathematics
  • Calendar Management
  • Travel Arrangements
  • Office Administration
  • File and Recordkeeping
  • Data Entry
  • Inventory
  • Office Equipment Troubleshooting
  • Reception Assistance
  • Proofreading and Editing
  • Daily Client Contact
  • Building Customer Trust and Loyalty
  • Responding to Difficult Customers
  • Upselling Products and Services
  • Customer Data Confidentiality
  • Understanding Customer Needs
  • Data Entry and Maintenance
  • Courteous with Strong Service Mindset
  • Call Documentation
  • Calm and Professional Under Pressure

Journaling and Volunteering

I love to write down about my days and my goals. Each day I love to writes something in it

and I love to Volunteer for my church on a number of events .

Timeline

School Nutrition Worker

Stafford County Nutrition
03.2018 - Current

Assistant

Courthouse Motors
02.2014 - 05.2018

Customer Service Representative

Advance America
01.2008 - 02.2014

Bachelor in Criminal Justice - Minor in Health Administrative

Strayer University

High School Diploma -

Penn Foster Career School

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Alexis Perry