Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Persons

New Lisbon

Summary

Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Support Assistant/ NPI, PECOS Coordinator

Tomah VA Medical Center
04.2024 - Current
  • Provide day-to-day support to my team and Medical staff.
  • Processes and prepares incoming and outgoing materials such as reports, memos, suspenses, etc.
  • Ensures all processes are completed in accordance with all National, Joint commission and OIG regulations.
  • Assists with OPPE and FPPE documentation for medical staff.
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Provides clerical support in researching policies and SOP's.
  • Responds promptly to inquiries and addressing concerns professionally.
  • Coordinated project timelines by managing schedules and resources to ensure on-time completion of deliverables.
  • Completed bi-weekly payroll for four employees.
  • Organized meetings for Service Chiefs and coordinated availability of conference rooms for participants.

Human Resource Assistant/Generalist

Mile Bluff Medical Center
02.2022 - 04.2024
  • Provide day-to-day human resource support to hourly and salary staff.
  • Administer payroll, verify, and process employee payroll 700+ employees. (Kronos software)
  • Maintain compliance with organization policies, as well as established practice, protocols, and procedures of the position.
  • Process new hire accounts, implementing changes to existing accounts, and filing documents and other confidential paperwork.
  • Track and monitor licenses and certifications for positions
  • Guide new hires through orientation and onboarding and explain documentation requirements to facilitate the human resource process.
  • Post job announcements and pre-screen applicants for available positions.
  • Initialize background checks for potential new hires.
  • Explain company personnel policies, benefits and procedures to employees.
  • Maintain and update employee records to support accuracy and compliance.
  • Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, disputes, performance evaluations, classifications, and employee leaves of absence.
  • Prepare badges, passes, and identification cards and perform other security-related duties.
  • Enhanced office organization with effective filing systems and document storage solutions.
  • Participated in continuous improvement initiatives aimed at enhancing overall organizational performance.
  • Optimized scheduling efforts by tracking deadlines, resource availability, and priorities effectively.
  • Contributed to successful project completion by maintaining accurate records of progress, resources, and timelines.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Organized new employee orientation schedules for new hires.
  • Kept work areas clean and neat to promote efficient operations.
  • Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.


Patient Financial Counselor

Mile Bluff Medical Center
06.2021 - 02.2022
  • Provided excellent customer service to patients and medical staff.
  • Enhanced patient satisfaction by effectively explaining financial options and answering billing inquiries.
  • Negotiated payment plans with patients, maintaining a high rate of successful payments.
  • Reduced hospital bad debt through proactive communication with patients about their financial responsibilities.
  • Managed sensitive patient information with utmost discretion, adhering to all HIPAA guidelines.
  • Educated patients on available financial assistance programs, guiding them through application processes when needed.
  • Reduced number of uninsured patient visits by guiding them through insurance enrollment processes in-house.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Gather date for financial reporting.
  • Provide estimates to patients for future services.

Section 8 Specialist

Monroe County Housing Authority
04.2018 - 06.2021


  • Enhanced tenant satisfaction by efficiently processing Section 8 applications and addressing concerns promptly.
  • Optimized resource allocation by accurately calculating rent adjustments based on family income changes.
  • Increased program participation by conducting outreach initiatives targeting eligible low-income families in need of housing assistance.
  • Collaborated with landlords to address property concerns, resulting in improved living conditions for tenants.
  • Reduced application processing time by implementing effective organizational strategies for managing paperwork.
  • Coordinated move-in processes for new tenants, resulting in a smooth transition into their new homes.
  • Maintained up-to-date knowledge of HUD regulations, ensuring accurate information dissemination to both tenants and landlords.
  • Conducted thorough eligibility assessments to ensure accurate placement of families in suitable housing units.
  • Strengthened relationships with local community organizations, enhancing referral networks for potential applicants.
  • Maintained accurate records of tenant files and ensured proper documentation was collected during annual recertification processes.
  • Assisted clients with completion of applications and paperwork.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Streamlined communication between tenants and landlords through consistent follow-ups and proactive conflict resolution.
  • Monitored payments of benefits throughout the duration of claim.

Education

High School Diploma -

Tomah High School
Tomah, WI
06-2008

Skills

  • Advanced in Excel, Microsoft, Adobe and Powerpoint
  • Excellent Customer Service
  • Documentation Management
  • Time Management Skills
  • Timely Compliance Reporting
  • Efficient Data Management
  • Effective Decision-Making

Certification

Emerging Leadership Certification


Timeline

Program Support Assistant/ NPI, PECOS Coordinator

Tomah VA Medical Center
04.2024 - Current

Human Resource Assistant/Generalist

Mile Bluff Medical Center
02.2022 - 04.2024

Patient Financial Counselor

Mile Bluff Medical Center
06.2021 - 02.2022

Section 8 Specialist

Monroe County Housing Authority
04.2018 - 06.2021

High School Diploma -

Tomah High School

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