Alexis Petas
San Gabriel,California
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Ulta Cosmetics
Pasadena, CA
04.2022 - 12.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers of in-store promotions or pricing specials.
- Recommended, selected, located and obtained products to meet customer needs.
- Answered phone calls to assist customers with questions and orders.
Sales Associate
Vidorra boutique
Alhambra, CA
02.2020 - 12.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Receptionist
SwagMob
Duarte, CA
01.2020 - 09.2021
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Assisted with special projects assigned by management when required.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
Education
High School Diploma -
Gabrielino High School
San Gabriel, CA06-2021
Skills
- Product Merchandising
- Cash Handling
- Customer Complaint Resolution
- Customer Service
- Guest Services
- Product Knowledge
- Customer Satisfaction
- Positive and professional
- Retail Merchandising
- Telephone management
- Scheduling
- Data Entry
- File Management
- Bookkeeping
- Professional Demeanor
Timeline
Customer Service Cashier
Ulta Cosmetics
04.2022 - 12.2023
Sales Associate
Vidorra boutique
02.2020 - 12.2021
Receptionist
SwagMob
01.2020 - 09.2021
High School Diploma -
Gabrielino High School