Alexis Pitts
Colorado Springs,CO
Summary
Talented Expanded Duty Dental Assistant with 5 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at multi-tasking and customer service. Also has 4 years of front desk/billing insurance in private and corporate dental offices . Expert in managing insurance claims process, maintaining patient accounts and sending pre authorizations.
Overview
5
5
years of professional experience
Work History
Lead Expanded Duty Dental Assistant
Powers Dental Group
07.2023 - Current
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Front Desk Receptionist
Powers Dental Group
07.2023 - Current
- Reviewed X-rays to submit to insurance for claims for pre-authorization
- Filed and tracked insurance claims and communicated claims status to patients.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
- Obtained prior authorization and precertification for outpatient procedures.
- Verified insurance and communicated coverage to staff and patients.
- Maintained accurate records of customer payments.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Expanded Duties Dental Assistant
Just For Grins Dental
01.2020 - 07.2023
- Took exceptional x-rays daily
- Verified patient insurance eligibility and benefits.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared patient X-rays and images for review by dentist.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Applied fluoride varnish and sealants.
Front Desk Receptionist
Just For Grins Dental
01.2020 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved customer problems and complaints.
- Filed and tracked insurance claims and communicated claims status to patients.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Obtained prior authorization and precertification for outpatient procedures.
- Verified insurance and communicated coverage to staff and patients.
Education
Associate of Science - Biology
Seward County Community College
Liberal, KS05-2018
High School Diploma -
Falcon High School
Peyton, CO05-2016
Skills
- Restorative procedures
- Dental records
- Taking X-rays
- Insurance billing
- Customer service and assistance
- Claims processing
- Dental insurance experience
- Policy administration
- Strategic thinking skills
Timeline
Lead Expanded Duty Dental Assistant
Powers Dental Group
07.2023 - Current
Front Desk Receptionist
Powers Dental Group
07.2023 - Current
Expanded Duties Dental Assistant
Just For Grins Dental
01.2020 - 07.2023
Front Desk Receptionist
Just For Grins Dental
01.2020 - 07.2023
Associate of Science - Biology
Seward County Community College
High School Diploma -
Falcon High School
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