Alexis Ponce
Oakland,CA
Summary
Productive professional with skills in maintenance and repairs who has the capacity to work hard and complete tasks efficiently. Expert in troubleshooting, preventative maintenance, and compliance with safety regulations. Efficient in managing time and working with others.
Overview
4
4
years of professional experience
Work History
Maintenance Technician
Donsuemor Madeleines
Alameda, California
02.2026 - Current
- Responded promptly to emergency breakdowns at any time during shift hours.
- Conducted routine inspections of equipment and machinery for optimal performance.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Diagnosed mechanical problems to minimize downtime and optimize equipment performance.
- Cleared blockages from drains to restore proper flow and replaced valves, faucets, and fixtures to ensure functionality.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Recorded maintenance activities and repairs in reporting systems to maintain accurate service records.
- Maintained cleanliness and organization in maintenance areas and storage spaces.
Mobile Mechanic
Self-employeed
Oakland, California
08.2022 - Current
- Diagnosed mechanical issues in various vehicles on-site for clients.
- Repaired various electrical systems, ensuring functionality and safety for client vehicles.
- Utilized specialized tools to complete repairs efficiently and safely.
- Explained troubleshooting diagnosis to customers, detailing proposed repair plans and associated costs for transparency.
- Built strong relationships with repeat customers by consistently delivering reliable service.
- Ensured accuracy in documentation for all service orders with detailed notes of work performed.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Swing Shift Manager
McDonald's
Oakland, California
04.2022 - 02.2026
- Managed employee schedules to maintain appropriate staffing levels during swing shift, ensuring operational efficiency.
- Enhanced operational efficiency by identifying process improvements during swing shift.
- Addressed customer complaints promptly, improving dining experience and fostering customer loyalty.
- Trained new employees on company policies and customer service protocols to ensure consistent service quality.
- Implemented safety procedures to promote a secure working environment for staff.
- Monitored food quality and presentation to meet brand standards consistently.
- Assisted in maintaining cleanliness of the restaurant to uphold health regulations.
Education
Trade Certificate - Automotive Technician
Institute Of Business And Technology
San Jose, CA07-2026
High School Diploma -
Envision Academy of Arts And Technology
Oakland, CA06-2023
Some College (No Degree) - Mechanical Engineering
San Francisco State University
San Francisco, CASkills
- Equipment maintenance
- Machinery diagnostics
- Electrical repairs
- Reporting and documentation
- Process improvement
- Inventory management
- Power tools proficiency
- Hand tools expertise
- Time management
- Customer service and support
- Team collaboration
- Communication skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Maintenance Technician
Donsuemor Madeleines
02.2026 - Current
Mobile Mechanic
Self-employeed
08.2022 - Current
Swing Shift Manager
McDonald's
04.2022 - 02.2026
Trade Certificate - Automotive Technician
Institute Of Business And Technology
High School Diploma -
Envision Academy of Arts And Technology
Some College (No Degree) - Mechanical Engineering
San Francisco State University