Dentrix
Alexis Price
Coon Rapids,MN
Summary
Dynamic and results-oriented professional with extensive experience in customer service and project management, notably at Crunch Fitness. Excelled in enhancing guest relations and streamlining operations, achieving a significant increase in customer satisfaction. Skilled in cash handling and problem-solving, demonstrating exceptional listening skills and telephone etiquette. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist/Kids Club Associate
Crunch Fitness
06.2024 - Current
- Collected room deposits, fees, and payments.
- Resolved customer problems and complaints.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Maintained accurate safety and attendance records.
- Inquired about each checked-in child to learn best possible care and safety precautions.
- Paged or called parents to assist with discipline issues and personal needs.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed all tasks in compliance with company policies and procedures.
- Organized and stored toys and art materials to restore order in activity areas.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Preschool Teacher's Assistant
Lil Explorers Childcare
02.2024 - 08.2024
- Maintained tidy and clean classroom consistent with safety and health standards.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Organized snack time and nap hours.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supervised children during in-classroom activities and on playground.
Assistant Cheerleading Coach Seasonal
Champion Force Athletics
02.2024 - 06.2024
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Call Center Agent
Waxing the City
08.2023 - 11.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Met customer call guidelines for service levels, handle time and productivity.
Birthday Party Coordinator
Adorable Kids Parties
03.2022 - 10.2023
- Helped clients plan themed events for young children, young teenagers
- Kept facilities clean and prepared party areas promptly for upcoming events.
- Trained and supervised event staff to complete tasks on time.
- leading the parties
- drive to different houses for the parties and setting up birthday equipment
Front Desk Receptionist
Amazing Lash Studio
10.2022 - 06.2023
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Preschool Lead Teacher
KinderCare Learning Centers
11.2021 - 02.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Administered assessments for each child and tracked results.
- Applied play-based strategies to provide diverse approaches to learning.
- Provided open and loving environment where children direct learning process.
- Planned and prepared activities for (3-5) students.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Established positive communication with parents in daily conversation and formal conferences.
Dental Assistant
S Thetics Dental
08.2021 - 11.2021
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Monitored patient comfort and safety during dental procedures.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Prepared and sterilized instruments and materials for use by dentists.
Sales Associate
Under Armour
08.2020 - 08.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Lead Keyholder
Aeropostale
11.2020 - 05.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened inventory boxes and restocked shelves.
- Opened and closed store [5] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained and mentored new employees.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
Barista
Caribou Coffee
02.2020 - 08.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Bus Driver/Cook/Floater Teacher
KinderCare Learning Centers
01.2019 - 02.2020
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record..
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Helped students explore concepts with engaging, learning-focused activities.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Childcare Teacher Aide
Clubhouse Childcare
08.2015 - 08.2018
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Organized small groups of children while transitioning to and from outdoor play.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Created safe and nurturing learning environment for preschoolers.
Education
High School Diploma -
Rosemount High School
Rosemount, MN06-2015
Skills
- Guest Relations
- Scheduling appointments
- Customer Service
- Cash Handling
- Problem-solving skills
- Listening Skills
- Telephone Etiquette
- Appointment confirmation
Certification
- Licensed [Daycare lead teacher]
- Licensed Lash Technician
Hobbies
- Reading
- writing
- Lash technician
- creative art projects
- working out
- Love helping people
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
I accomplished enrolling in a eyelash technician school in 2023 and recently passed all my Minnesota board exams and now am a licensed Lash Technician
I am recently finished my Child Development association online courses and now halfway through the observation and exam
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsPaid sick leave401k match4-day work weekPersonal development programsCompany CultureQuote
The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, and live that way, you are really a wise man.
Euripides
Software
Mind body
Languages
English
Full Professional
Interests
Writing
Reading
Typing
Timeline
Front Desk Receptionist/Kids Club Associate
Crunch Fitness
06.2024 - Current
Preschool Teacher's Assistant
Lil Explorers Childcare
02.2024 - 08.2024
Assistant Cheerleading Coach Seasonal
Champion Force Athletics
02.2024 - 06.2024
Call Center Agent
Waxing the City
08.2023 - 11.2023
Front Desk Receptionist
Amazing Lash Studio
10.2022 - 06.2023
Birthday Party Coordinator
Adorable Kids Parties
03.2022 - 10.2023
Preschool Lead Teacher
KinderCare Learning Centers
11.2021 - 02.2022
Dental Assistant
S Thetics Dental
08.2021 - 11.2021
Sales Lead Keyholder
Aeropostale
11.2020 - 05.2021
Sales Associate
Under Armour
08.2020 - 08.2021
Barista
Caribou Coffee
02.2020 - 08.2020
Bus Driver/Cook/Floater Teacher
KinderCare Learning Centers
01.2019 - 02.2020
Childcare Teacher Aide
Clubhouse Childcare
08.2015 - 08.2018
High School Diploma -
Rosemount High School
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