ALEXIS PRITCHETT
COLUMBUS,GA
Summary
Seasoned professional with 7 years of diverse experience in postal services, automotive customer service, and material management. Proficient in process optimization and customer engagement, with a track record of enhancing operational efficiency and building strong community relations through innovative strategies. Dedicated to propelling future growth and ensuring excellence in service delivery, backed by a solid foundation in Business Administration and Finance.
Overview
9
9
years of professional experience
Work History
QUALITY INSPECTOR
Biotouch
Columbus, GA
06.2024 - 10.2024
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Identified defects and communicated findings to production teams for corrective actions.
- Trained new inspectors on quality assurance protocols and inspection techniques.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
MAIL CARRIER
United States Postal Service, USPS
Columbus, GA
08.2021 - 12.2022
- Delivered mail efficiently to designated routes, ensuring timely and accurate service.
- Maintained postal equipment, enhancing operational reliability and minimizing delays.
- Maintained meticulous records of mail and package deliveries, contributing to improved tracking and customer satisfaction.
- Mentored new carriers on efficient routes and best practices, fostering a collaborative team environment and improving overall service quality.
SERVICE ADVISOR
Rivertown Toyota
Columbus, GA
06.2018 - 09.2019
- Facilitated effective communication between customers and technicians to ensure accurate service recommendations.
- Managed service appointment scheduling, optimizing workflow to enhance customer satisfaction.
- Analyzed customer concerns and provided tailored solutions to improve vehicle performance and safety.
- Streamlined service processes, resulting in reduced wait times and improved operational efficiency.
MATERIAL MANAGEMENT SPECIALIST
United States Air Force
Whiteman AFB, MO
03.2017 - 03.2018
- Managed, administered and operated supply systems and activities in order to provide the necessary equipment and supplies for Air Force operations
- Performed item and monetary accounting and inventory stock control
- Prevented unauthorized changes of information to the materiel management system database
- Coordinated logistics for material procurement and distribution across multiple units.
BANKING CUSTOMER SERVICE REPRESENTATIVE
TSYS
Columbus, GA
10.2015 - 04.2016
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed financial transactions accurately, ensuring compliance with banking regulations.
- Collaborated with team members to streamline customer service operations and improve service delivery.
- Assisted clients with account management, providing tailored solutions to meet individual needs.
Education
Bachelor of Business Administration - Finance
Strayer University
Columbus, GA06.2024
High School Diploma - undefined
Kendrick High School
Columbus, GA05.2015
Skills
- Product inspection
- Excellent mathematical skills
- Quality assurance
- Process control
- Keen eye for detail
- Customer service
- Computer skills
- Multitasking and organization
- Calendar management
- Scheduling expertise
- Data entry proficiency
- Critical thinking
Timeline
QUALITY INSPECTOR
Biotouch
06.2024 - 10.2024
MAIL CARRIER
United States Postal Service, USPS
08.2021 - 12.2022
SERVICE ADVISOR
Rivertown Toyota
06.2018 - 09.2019
MATERIAL MANAGEMENT SPECIALIST
United States Air Force
03.2017 - 03.2018
BANKING CUSTOMER SERVICE REPRESENTATIVE
TSYS
10.2015 - 04.2016
High School Diploma - undefined
Kendrick High School
Bachelor of Business Administration - Finance
Strayer University