Alexis Prosser

Responsibilities include all previously mentioned below in addition to:

• Responsible for recruiting, hiring, orienting and training over 100 employees
• Increased baking sales
• Serve Safe certified
• Responsible for developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
• Responsible for monitoring and appraising job results; coaching, counseling, and disciplining of employees
• Assist owners in establishing strategic goals by gathering business, financial, and service information
• Assist owners in identifying and evaluating new industry trends and make recommendations for system and efficiency improvements.
• Monitored inventory levels and identified opportunities for cost savings.
• Established and maintained relationships with suppliers to procure quality ingredients, service, and equipment.
• Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions/events and individual employee strengths.

Responsibilities include all previously mentioned below in addition to:

• Directed activities of staff during shift
• Responsible for all store opening and closing procedures
• Evaluated performance of workers, rewarded high performers and disciplined employees if needed
• Contact person for employees with complaints or requests for time off
• Resolved issues with workers, customers, deliveries and vendors
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

• Proactively acknowledged, greeted and assisted customers
• Primarily responsible for cash register
• Receive payments by cash, check, credit cards, gift cards, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Count money in cash drawers to ensure that amounts are correct and that there is adequate change
• Merchandised, stocked and replenished shelves

• Worked with 20+ vendors for each farmers market.
• Increased social media marketing and gained 3k followers in one year. Ultimately hitting goal of reaching 10k followers.
• Responsible for creating special events and promotions such as Makes Like A Girl Market, an all women-owned business market.
• Kept reports of weekly farmers markets, vendors, vendor payments, potential new vendors, contracts, and proper permits.
• Created vendor maps & schedules for organized loading and unloading procedures
• Oversaw farmers markets and White Room events to ensure operations were running efficiently
• Was responsible for all social media. Including posting, creating designs to promote events, customer service & researching trends
• Cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
• Managed administrative logistics of events planning, event booking, and event promotions
• Fulfilled contractual obligations for rehearsal and day of event coordination
• Nurtured and built relationships with vendors, venues, and industry contacts
• Liaised with clients to determine exact event requirements.
• Developed and implemented successful marketing plans to generate event revenue.

• Monitored and kept relationships with 100+ vendors of different small businesses renting store space.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Posted to social media daily to promote business and vendors. Kept up to date with social media trends to increase sales and following.
• Engaged in on-going development of personal selling skills and product knowledge.
• Logged reports, expenses, receipts, and sales in company database.
• Greeted customers, helped locate merchandise, and suggested suitable options.

• Established part time baking business. Designing & making specialty cakes and cupcakes for various events including weddings, birthdays, and graduations.
• Created handcrafted edible designs. Prepared special creams and frostings for cakes and other dessert specialties.

• Certifications in: Business Management & Project Management
• Persueing undergrad education in Psychology