Alexis Quave
Gulfport,MS
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Marshalls
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Online Grocery Associate
Walmart
05.2020 - 02.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
Hostess
Chili's Restaurant
08.2019 - 06.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Food Service Worker
McDonald's
08.2018 - 10.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Certificate - Dental Assisting
Coastal Medical Training
Gulfport, MS11.2021
High School Diploma -
Penn Foster Career School
Scranton, PA08.2019
Skills
- Excellent Written and Verbal Communication
- Customer Buying Habits
- Sales Records Management
- Money Transfer Systems
- Sales Contracts
- Adaptable and Flexible
- Computer Proficiency and Microsoft Office
- Product Recommendations
Certification
- Licensed Dental Assistant
- Licensed Dental Radiology
Timeline
Retail Sales Associate
Marshalls
06.2023 - Current
Online Grocery Associate
Walmart
05.2020 - 02.2021
Hostess
Chili's Restaurant
08.2019 - 06.2020
Food Service Worker
McDonald's
08.2018 - 10.2019
Certificate - Dental Assisting
Coastal Medical Training
High School Diploma -
Penn Foster Career School