Alexis Quinones
Spartanburg
Summary
Dynamic bar manager with a proven track record at Beerbelly, excelling in customer service and team training. Skilled in creative mixology and inventory management, I fostered a welcoming atmosphere that increased repeat business by 30%. My strong multitasking abilities and engaging personality drive exceptional guest experiences and operational efficiency.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Bartender
Smoking Buttheads
08.2025 - Current
- Mixed and served a variety of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure efficient service delivery.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Engaged with customers to provide recommendations and foster a welcoming atmosphere.
- Ensured compliance with health and safety regulations during food and beverage preparation.
- Served high customer volumes during special events, nights, and weekends.
- Handled cash transactions accurately while providing exceptional customer service at all times.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Built relationships with vendors to manage orders and negotiate costs.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Bar Manager
Beerbelly
03.2024 - 08.2025
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Trained staff on beverage preparation and customer engagement techniques.
- Developed cocktail menu based on seasonal ingredients and customer preferences.
- Maintained inventory levels, ordering supplies to prevent shortages and wastage.
- Monitored bar financial performance, adjusting strategies to improve profitability.
- Fostered team collaboration to enhance service efficiency during peak hours.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Enhanced supplier relationships, ensuring timely delivery of high-quality products.
- Fostered positive work atmosphere, reducing staff turnover rates.
- Motivated staff to perform at peak efficiency and quality.
General Manager
Dominos Pizza Inc.
02.2019 - 11.2023
- Oversaw daily operations to ensure efficient workflow and service excellence.
- Implemented process improvements that enhanced team productivity and customer satisfaction.
- Developed training programs for staff to improve service delivery and operational knowledge.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Analyzed financial reports to inform strategic decision-making and budget management.
- Fostered a positive work environment by promoting teamwork and employee engagement initiatives.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
GED -
Ged
Fayetteville, NC01-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Food service
- Team training and development
- Suggestive selling
- Professional appearance
- New hire training
- Beverage preparation
- Drink preparation techniques
- Inventory
- Sales expertise
- Classic cocktails
- Food running
- Staff management
- Health codes compliance
- Changing beer kegs
- Basic accounting
- Creative mixology
- Ordering bar supplies
- Ordering procedures
- Garnishing drinks
- Preparing garnishes
- ABC standards
- Elegant food plating
- Cash and credit transactions
- Maintaining a clean bar
- Courteous
- Liquor restocking
- Bar operations management
- Bar equipment use
- Recipe and menu memorization
- Craft cocktail preparation
- Bar restocking
- Bar service preparation
- Safe serving practices
- Safe food handling procedures
- Cocktail list development
- Beverage supply orders
- Excellent judgment
- Outstanding customer service
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Hospitality and guest service
- Collaboration and teamwork
- Calm and composed
- Relationship building
- Food and beverage service
- Responsible serving
- Good conversationalist
- Engaging customers
- Issue resolution
- Bussing and serving
- Drink preparation
- Professional service standards
Timeline
Bartender
Smoking Buttheads
08.2025 - Current
Bar Manager
Beerbelly
03.2024 - 08.2025
General Manager
Dominos Pizza Inc.
02.2019 - 11.2023
GED -
Ged