Alexis Radford
Elliston,VA
Summary
Empathetic, effective and motivated CCMA / CNA combines extensive clinical experience and knowledge with compassion. I have a detailed understanding of protocols governing medical test preparation and documentation. I am a vital asset for obtaining vitals, administering injections, and obtaining a chief complaint to further help the docror. I am a personable CCMA / CNA that brings experience in balancing problematic, administrative, and clinical duties to achieve patient satisfaction.
Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Overview
10
10
years of professional experience
Work History
CNA
Friendship Retirement Corporation
Salem Va
09.2023 - 09.2025
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted with basic medical procedures, maintaining compliance with health regulations and protocols.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Supported patient mobility through assistance with transfers and ambulation exercises.
- Documented patient information accurately in electronic health records, enhancing communication among care teams.
- Trained new CNAs on best practices for patient care and safety protocols, fostering a collaborative environment.
- Advocated for patients' needs, coordinating with interdisciplinary teams to develop individualized care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Server
Macados
Salem, VA
02.2019 - 09.2023
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted customers with enthusiastic, compassionate attitude to establish long-term professional relationships.
Cma
Lewis Gale Medical Center
Salem, VA
05.2021 - 06.2023
- Assisted in patient intake, ensuring accurate data entry and adherence to protocols.
- Conducted routine clinical procedures, enhancing patient comfort and care quality.
- Collaborated with medical teams to streamline workflow processes and improve patient outcomes.
- Educated patients on pre- and post-procedure care, fostering understanding and compliance.
- Managed electronic health records, ensuring timely updates and accuracy of patient information.
- Implemented infection control measures, contributing to a safer clinical environment for patients and staff.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
Cashier/Line Cook
Taco Bell Restaurant
Salem, VA
03.2016 - 11.2018
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education
Certified Nursing Assistant
Roanoke Higher Education Center
Roanoke, VA09.2023
Nha Board Certified Medical Assistant - Certification Number: M9Q8R3P2
TAP Swift Start
Roanoke, Va03.2021
High School Diploma -
Eastern Montgomery High School
Elliston, VA05.2017
Skills
- Inventory and supply management
- Proper sterilization techniques
- HIPAA compliance
- Electrocardiography (EKG) knowledge
- Quick problem solver
- Patient scheduling
- Calm and level-headed under duress
- Phlebotomy
- High-volume dining
- Food safety understanding
- Dining customer service
- Menu memorization
- Vital signs monitoring
- Patient care
- Time management
- Attention to detail
- Basic life support
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Conflict resolution
- Patient advocacy
Experience
Experienced in the clinical setting as well as long term care and rehabilitation.
Education and Training
High school graduate, certified medical assistant as well as a certified nursing assistant.
Timeline
CNA
Friendship Retirement Corporation
09.2023 - 09.2025
Cma
Lewis Gale Medical Center
05.2021 - 06.2023
Server
Macados
02.2019 - 09.2023
Cashier/Line Cook
Taco Bell Restaurant
03.2016 - 11.2018
Nha Board Certified Medical Assistant - Certification Number: M9Q8R3P2
TAP Swift Start
High School Diploma -
Eastern Montgomery High School
Certified Nursing Assistant
Roanoke Higher Education Center