
Dynamic leader with a proven track record at Paycom Payroll LLC, excelling in communication and project management. Spearheaded team collaborations, significantly enhancing employee engagement and tax resolution efficiency. Recognized for mentoring trainees and exceptional customer service, achieving top producer status in all quarters of 2023.
Collaboration with teammates and team leaders on projects. Collaboration with internal tax and external departments on projects. Train and mentor new hires.
Train and mentor new hires. Attend leadership meetings and assist with team leader duties when team leader is out. Facilitated team meetings to roll out any process changes or other concerns while leader was out. Facilitated corporate trainings cross internal departments. Enhanced and arranged employee engagement through various avenues. Participated in product testing. Received Paycom serve award. Received top producer for all quarters of 2023. Collaborated with internal and external departments on tax notice resolution.
Developed strategic plans for site participants. Increased parent satisfaction by maintaining open communication channels and providing regular updates on their child's progress. Streamlined administrative processes by efficiently organizing records, documentation, and enrollment procedures. Mentored staff members to enhance their skills in early childhood education and promote professional growth within the team. Facilitated team meetings to roll out any program changes or other concerns. Coached, trained, and delegated tasks to 6 to 8 team members to meet specific program goals.
Communication
Project Management
Complex Problem-solving
Customer Service
Critical Thinking