Dedicated Office Assistant with over 9 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional.
Overview
9
9
years of professional experience
Work History
Bilingual Office Assistant Manager
Custom Staffing Solutions
05.2015 - 01.2024
Acting as second-in-command to the manager and taking care of all duties in their absence
Screen income traffic to Identify any potential danger exposure
Answer the phone to take messages or redirect calls to appropriate colleagues
Ensure voicemails are checked and returned daily
Handling and assisting guests completing applications and varied forms
Obtaining and processing identification forms and legal documents
Promptly answering the questions of staff and other stakeholders
Collect daily information to update all data sources
Process and prepare documents, such as business or government forms and reports
Scheduling meetings and team building sessions as required
Providing excellent customer service and maintaining relationships with vendors
Oversee all staffing needs of the company to fill vacancies promptly
Recruited, and screened candidates and performed preliminary interviews
Assist in preparation and execution of orientation and training procedures
Executed and coordinated employee training to ensure that procedures are followed and meet all quality requirements
Trained new employees and coaches existing employees
Reported problems or concerns with quality, processes, equipment, materials, and labor to Manager
Coordinated the plan to prioritize production in a daily basis as directed
Assist to supervise the performance of over 20 employees in the department
Ensure that every employee was following the correct production procedures
Ensure that everyone in the department follows the safety rules that apply
Support the supervisor to guarantee the quality of the production
Make sure that GMPs are followed by employees in the department
Help to organize and balance workload to seasonality/erratic demand
Maintain and publish department performance metrics as directed by supervisor
Tracks and reports data on staffing plan processes using computer software programs such as MS Word, Excel, Power Point, and other software databases
Sort and distribute incoming mail and prepare outgoing mail
Other duties as assigned by management.
Education
High School Diploma -
Pius XI High School
Milwaukee, WI
06.2015
Skills
Inventory Management
File Maintenance
Business Administration
Customer Service
Database Management
Data Entry
Administrative Support
Clerical Support
Office Administration
Dedicated Team Player
Labor Relations
Valid Driver's License
Company
Custom Staffing Solutions
Personal Information
Title: Bilingual Office Assistant Manager
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Office Assistant Manager
Custom Staffing Solutions
05.2015 - 01.2024
High School Diploma -
Pius XI High School
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