Alexis Ramirez
Washington
Summary
Friendly and hardworking with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.
Overview
2026
2026
years of professional experience
Work History
FOH Supervisor
Haikan
Washington
09.2018 - 05.2025
- Directed and supervised the daily operations of front-of-house staff, ensuring quality service standards.
- Maintained accurate records of inventory, sales, labor costs, supplies.
- Conducted performance reviews for FOH personnel and provided feedback to improve job performance.
- Regularly inspected dining areas for cleanliness, organization, sanitation standards.
- Resolved customer complaints promptly and efficiently while maintaining a positive attitude.
Server
Haikan
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Bartender
Haikan
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Montgomery College
Rockville, MDSkills
- Inventory management
- Customer service
- Staff training
- Team collaboration
- Performance evaluation
- Attention to detail
- Problem solving
- Point of sale systems
Timeline
FOH Supervisor
Haikan
09.2018 - 05.2025
Server
Haikan
Bartender
Haikan
High School Diploma -
Montgomery College
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