Alexis Ramirez
Richardson,TX
Summary
Dynamic and dependable professional with a strong background in customer service and team leadership at Walgreens. Bilingual in English and Spanish, I excel in enhancing customer satisfaction and streamlining operations. Recognized for my attention to detail and ability to train and mentor team members, I consistently drive positive results in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Zoli’s Pizza
BOH Cook
Addison, TX
01.2026 - 03.2026
Shift Leader
Walgreens
Dallas, TX
01.2025 - 01.2026
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and operational efficiency.
- Managed inventory levels, ensuring availability of products for timely customer service.
- Implemented process improvements that streamlined workflows and reduced customer wait times.
Shift Leader
Genghis Grill
Addison, TX
10.2022 - 05.2025
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Collaborated with management on promotional activities to boost product visibility and drive revenue growth.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Team Member/Leader
Classic Quality Trim LLC
Dallas, TX
10.2017 - 10.2022
- Coordinated cross-functional teams to achieve project milestones effectively.
- Developed strong relationships with team members, fostering a positive work environment and promoting collaboration.
- Assembled and installed structures according to specifications and blueprints.
- Operated power tools and woodworking machinery safely and efficiently.
- Collaborated with team members to ensure timely project completion.
- Maintained a clean and organized work environment to promote safety standards.
- Inspected completed work for quality assurance and adherence to design specifications.
- Led small teams in executing complex carpentry projects while mentoring junior staff.
- Completed installations of building structures, trim, flooring, and cabinetry.
Education
High School Diploma - IT TECH/ Psychology
Emmett J Conrad
Dallas, TX06.2017
Skills
- Friendly, positive attitude
- Great customer service
- Bilingual/English/Spanish
- Great time management
- Nice attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Zoli’s Pizza
BOH Cook
01.2026 - 03.2026
Shift Leader
Walgreens
01.2025 - 01.2026
Shift Leader
Genghis Grill
10.2022 - 05.2025
Team Member/Leader
Classic Quality Trim LLC
10.2017 - 10.2022
High School Diploma - IT TECH/ Psychology
Emmett J Conrad