Alexis Ramirez Paiz
Los Angeles,CA
Summary
Multi-talented sales clerk focused on being productive and providing first-rate service to customers. Knowledgeable with excellent coomunication skills in order to upswell merchandise. Dependable Warehouse Stocker/Sales Clerk with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
6
6
years of professional experience
Work History
Warehouse Stocker / Sales Clerk
Apex Plumbing Supply
10.2018 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Operated forklift to unload delivery trucks and put merchandise where it belongs.
Plumber's Apprentice
Extreme Plumbing
05.2021 - 12.2021
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
- Followed safety practices and procedures to reduce on-site risks.
- Selected type and size of piping required for each project.
- Installed water heaters and sump pumps in alignment with industry best practices to support customer satisfaction.
Sales Floor Associate
The Home Depot
03.2017 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
Alliance Ted K. Tajima High School
Los Angeles, CA07.2015
Skills
- Hospitality and Accommodation
- Cash Register Operation
- Engaging with Diverse Customers
- Industry Best Practices
- Effective Customer Communication
- Strategic Selling
- Merchandise Receiving and Handling
- Exceeding Customer Expectations
- Speech Clarity
- Merchandise Recommendations
- Strong Communication and Interpersonal Skills
- Goal-Driven
- Safety and Cleanliness Standards
- Ability to Lift 40 Pounds
- Building Customer Loyalty
- Positive Customer Engagement
Languages
Spanish, English
Native or Bilingual
Timeline
Plumber's Apprentice
Extreme Plumbing
05.2021 - 12.2021
Warehouse Stocker / Sales Clerk
Apex Plumbing Supply
10.2018 - Current
Sales Floor Associate
The Home Depot
03.2017 - 09.2018
High School Diploma -
Alliance Ted K. Tajima High School
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