Alexis Reagan
Lawton,Oklahoma
Overview
4
4
years of professional experience
Work History
Dental Assistant
Francis Orthodontics
08.2020 - Current
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Front Desk Receptionist
Southwestern Medical Center
08.2019 - 08.2020
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Chattanooga High School
Chattanooga, OK05.2019
Skills
- Clinical Support
- Equipment Sterilization
- Patient Services
- Inventory Management
- Infection Control Proficiency
- Dental Radiography
- Dental materials knowledge
- Continuing education commitment
- Empathy and compassion
- Impression taking accuracy
- Multitasking competence
- Professional demeanor
- Adaptability and flexibility
- Oral hygiene education
- Patient care excellence
- Patient Education
- Sanitation Protocols
- Dental Impressions
- Instrument Sterilization
- Electronic Dental Record (EDR)
- Treatment Room Preparation
Timeline
Dental Assistant
Francis Orthodontics
08.2020 - Current
Front Desk Receptionist
Southwestern Medical Center
08.2019 - 08.2020
High School Diploma -
Chattanooga High School
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