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Alexis Reamer
Director Of Clinical Services
Pelzer,SC
Summary
Experienced Director of Clinical Services with extensive knowledge of health care administration and clinical philosophy in a variety of settings. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
15
15
years of professional experience
3
3
Certifications
Work History
Director of Clinical Services
The Carolina Center For Behavioral Health
Greer , SC
10.2021 - Current
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Facilitate hiring of qualified inpatient clinical team personnel by interview applicants and making recommendations for employment.
- Developed and adjusted work schedules for inpatient team staff.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Developed, implemented, revised and evaluated policies and procedures.
- Identified therapist and staff training needs and devised training programs to close gaps.
- Worked with leadership management team to develop inpatient department through education, evaluation, performance management and competency improvement.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Private Practice Therapist
Self Employed- International Experience
Almaty , Kazakhstan
10.2019 - Current
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Director of Wellbeing
Haileybury Almaty- International Experience
Almaty , Kazakhstan
10.2019 - 06.2021
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Maintained positive relationships with students, faculty, alumni and administration.
- Provided social, emotional and academic support to students, staff and parents
- Provided classroom observations to support classroom teachers
- Facilitated 1:1 short-term/solution focused therapy
- Completed student assessments and incident reporting
- Provided crisis management support
- Mediated student/parent academic meetings and disciplinary meetings
- Provided psychoeducational presentations to students and parents.
Behavioral Health and Case Management Manager
Alliance Health
Clinton , MI
02.2018 - 07.2019
- Provided operational oversite and program development in five primary care clinic locations
- Supervised LMSW, LPC, LPN and MA credentialed staff members
- Provided ongoing program development, implementation and improvement processes
- Provide staff education, clinical supervision and training
- Maintained and developed community relationships
- Participated on multiple payor group subcommittees to work together to problem solve best care guidelines
- Developed CPC + program including data collection/analysis and collaboration
- Coordination with team psychiatrist to facilitate case reviews and continuing education
- Provided Alliance-wide updates and training for understanding and motivation to the changing environment
- Electronic Health Record superuser
Program Manager
Quality Behavioral Health
Sterling Heights , MI
08.2017 - 01.2018
- Provide operational oversite of medication assisted treatment facility
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Administered budget and tracked expenses.
- Launched program from ground up and gathered functional and business requirements to support team and mitigate risks.
- Successfully led Joint Commission audit
- Successfully obtained and maintained DEA and state licensing requirements.
Executive Director
Pinnacle Treatment Centers
Sterling Heights , MI
03.2015 - 08.2017
- Provide operational oversite of medication assisted treatment facility
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Prioritized and allocated valuable resources to meet business targets.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Provided exceptional counseling, case management, education and job training to diverse client base.
- Successfully led two CARF audits
- Maintained compliance with all state and federal regulations.
Clinical Manager
Old Pueblo Community Services
Tucson , Arizona
10.2012 - 10.2014
- Provided clinical and operational oversite to a 68 bed transitional housing facility and 16 bed permanent housing facility
- Managed program related staff including supervision and staff records, oversee clinical program including programming, grant management, performance measures, file maintenance and review, lead weekly staffing and adherence to OBHL and CARFF, and HUD regulations and standards
- Oversaw all patient care.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Developed, implemented, revised and evaluated policies and procedures.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Facilitate hiring of qualified facility personnel by interview applicants and making recommendations for employment.
- Developed and adjusted work schedules.
Clinical Manager
Intermountain Center For Behavioral Health
Tucson , AZ
03.2008 - 05.2011
- Oversaw overall operation of At Risk Youth Group Home.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
Residential Program Manager
Lutheran Social Services
Waukesha , Wisconsin
07.2007 - 03.2008
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Supported personal needs of residents dealing with diverse conditions.
- Solved grievances and complaints by collaborating with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Conducted tours, orientation and educational sessions for residents and families.
- Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
Education
Master of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZ05.2015
Master of Science - Professional Counseling
Grand Canyon University
Phoenix, AZ05.2013
Bachelor of Arts - Psychology
St. Ambrose University
Davenport, IA05.2007
Skills
- Policies and Procedures Implementation
- Quality Improvement Activities
- Financial Reporting Coordination
- Operational Records Maintenance
- Employee Performance Evaluations
- Employee Work Scheduling
- Managing Patient Cases
- Financial Operations Oversight
- Facility Inspections
- Strategic Decision-Making
- Medical and Clinical Supervision
- Government Regulations
- Medicare Regulation
- Expenditure Authorization
- Team Meeting Management
- Policy and Program Development
- Patient Health Information Access
Certification
Approved Clinical Supervisor
Licensed Professional Counselor
Certified Alcohol and Drug Counselor, Motivational Interviewing
TAMAR (Trauma, Addictions, Mental Health and Recovery)
Seeking Safety (Trauma Curriculum)
SITCAP (Structured Sensory Intervention for Traumatized Children, Adolescents and Parents)
Mandatory Reporting
Recipient Rights Certificate
Executive Coaching Certificate
Blackbett (In progress)
Affiliations
- Member of National Association for Alcoholism and Drug Abuse Counselors
- Member of Nationally Certified Counselors
- Approved Clinical Supervisor
- Licensed Professional Counselor
- Certified Alcohol and Drug Counselor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Attitudes are contagious. Is yours worth catching?"
Dennis Mannering
Timeline
Director of Clinical Services
The Carolina Center For Behavioral Health
10.2021 - Current
Private Practice Therapist
Self Employed- International Experience
10.2019 - Current
Director of Wellbeing
Haileybury Almaty- International Experience
10.2019 - 06.2021
Behavioral Health and Case Management Manager
Alliance Health
02.2018 - 07.2019
Program Manager
Quality Behavioral Health
08.2017 - 01.2018
Executive Director
Pinnacle Treatment Centers
03.2015 - 08.2017
Clinical Manager
Old Pueblo Community Services
10.2012 - 10.2014
Clinical Manager
Intermountain Center For Behavioral Health
03.2008 - 05.2011
Residential Program Manager
Lutheran Social Services
07.2007 - 03.2008
Master of Science - Addiction Counseling
Grand Canyon University
Master of Science - Professional Counseling
Grand Canyon University
Bachelor of Arts - Psychology
St. Ambrose University
Approved Clinical Supervisor
Licensed Professional Counselor
Certified Alcohol and Drug Counselor, Motivational Interviewing
TAMAR (Trauma, Addictions, Mental Health and Recovery)
Seeking Safety (Trauma Curriculum)
SITCAP (Structured Sensory Intervention for Traumatized Children, Adolescents and Parents)
Mandatory Reporting
Recipient Rights Certificate
Executive Coaching Certificate
Blackbett (In progress)
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