Alexis Reed
Milwaukee
Summary
Accomplished Business Administrator with extensive experience in project and program management, specializing in safety, risk, and emergency management. Proven track record in developing and implementing policies, leading cross-functional teams, and driving operational efficiency across diverse sectors. Expertise in managing large-scale projects with significant impact on organizational safety and risk management.
Overview
5
5
years of professional experience
Work History
Administrator
Pomp's Tire Service
09.2023 - Current
- Led strategic initiatives that optimized business requirements and system goals, resulting in a 25% increase in operational efficiency.
- Conducted comprehensive technical reviews, leading to the successful implementation of system updates that enhanced user satisfaction by 30%.
- Coordinated project lifecycles from inception to completion, delivering projects on time and under budget, improving client satisfaction by 20%.
- Streamlined administrative operations, achieving a 15% reduction in workflow bottlenecks, thereby boosting productivity.
- Optimized hardware maintenance schedules, reducing equipment downtime by 40% and extending the lifecycle of critical assets.
Director of Sales
Verizon
12.2021 - 09.2023
- Provided expert technical support, resulting in a 35% decrease in system downtime and a 20% improvement in customer satisfaction.
- Developed comprehensive training manuals that improved user interaction with hardware and software, leading to a 25% reduction in support requests.
- Enhanced technical knowledge through continuous professional development, directly contributing to a 15% increase in team performance and efficiency.
- Maintained detailed records, ensuring compliance with regulatory standards and improving response times for customer inquiries by 30%.
AR WIG LAB
Manufacturing Operations
02.2020 - 12.2021
- Designed and implemented a mass-market fundraising program that increased participation by 40% and raised donor engagement by 25%.
- Documented and optimized client references, improving organizational communication and reducing documentation errors by 20%.
- Articulated compelling cases for support, securing funding that exceeded organizational goals by 15%, and strengthened stakeholder relationships.
Education
Business
University of Wisconsin-Milwaukee
Skills
- Leadership & Team Building: Successfully led cross-functional teams, fostering collaboration and high performance
- Policy Development & Implementation: Spearheaded the development of comprehensive safety and risk management policies, driving operational improvements and regulatory compliance
- Emergency Management: Managed emergency response initiatives, ensuring rapid and effective action during critical situations
- Stakeholder Communication: Expert in communicating complex safety and risk management information to diverse stakeholders, including federal and state agencies
Timeline
Administrator
Pomp's Tire Service
09.2023 - Current
Director of Sales
Verizon
12.2021 - 09.2023
AR WIG LAB
Manufacturing Operations
02.2020 - 12.2021
Business
University of Wisconsin-Milwaukee
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