Alexis Remmer
Broken Arrow,OK
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Forest Hills Care And Rehab
02.2019 - Current
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Partnered with project team members to identify and quickly address problems.
Social Services Assistant
Forest Hills Care And Rehab
02.2019 - Current
- Enhanced client satisfaction by providing timely and accurate information on available social services programs.
- Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and self sufficiency.
- Participated in ongoing training opportunities, staying current on best practices within the field of social services.
- Coordinated appointments between clients and essential service providers while remaining sensitive to individual scheduling constraints.
- Assisted with the development of policy and procedure documentation, ensuring organizational compliance with regulatory requirements.
- Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
- Collaborated with community organizations to expand access to essential services for vulnerable populations.
- Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
Administrative Assistant
Forest Hills Care And Rehab
02.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for management review.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Certified Medication Aide
Forest Hills Care And Rehab
02.2019 - Current
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medications to patients and remained vigilant for negative side effects.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Streamlined medication administration processes, ensuring timely delivery of required treatments.
- Assisted in the management of medication inventory, ensuring the availability of necessary supplies and minimizing waste.
- Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
- Maintained high standards of cleanliness and organization within the medication storage area, reducing potential risks associated with cross-contamination or mixups.
- Conducted regular audits of patient charts to verify proper documentation of administered medications, contributing to regulatory compliance efforts within the facility.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
Certified Nursing Assistant
Forest Hills Care And Rehab
02.2019 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Medical Office Administrative Assistant
JM MEDICAL
01.2022 - 11.2022
- Maintained and updated patient records for accurate, current medical histories.
- Organized paperwork such as charts and reports for office and patient needs.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Generated reports and logged patient information for reliable records.
- Enhanced office efficiency by organizing and maintaining comprehensive medical records for easy retrieval by healthcare providers.
Patient Care Technician
Saint Francis Hospital
12.2018 - 02.2019
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Behavior Technician
Country Lane
01.2016 - 12.2018
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Worked as part of collaborative team to address changing needs of children and families.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Facilitated group sessions to teach clients positive coping strategies.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
Education
No Degree - Basics
Connors State College
Warner, OKHigh School Diploma -
Wilson High School
Wilson, OK05.2014
Skills
- Process Improvement
- Problem Solving
- Adaptability
- Work Planning and Prioritization
Certification
- Certified Medication Assistant
- Certified Nursing Assistant
Timeline
Medical Office Administrative Assistant
JM MEDICAL
01.2022 - 11.2022
Senior Project Manager
Forest Hills Care And Rehab
02.2019 - Current
Social Services Assistant
Forest Hills Care And Rehab
02.2019 - Current
Administrative Assistant
Forest Hills Care And Rehab
02.2019 - Current
Certified Medication Aide
Forest Hills Care And Rehab
02.2019 - Current
Certified Nursing Assistant
Forest Hills Care And Rehab
02.2019 - Current
Patient Care Technician
Saint Francis Hospital
12.2018 - 02.2019
Behavior Technician
Country Lane
01.2016 - 12.2018
No Degree - Basics
Connors State College
High School Diploma -
Wilson High School
- Certified Medication Assistant
- Certified Nursing Assistant
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