Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
International Flight Attendant
Flight Services International
2023.10 - Current
Engaged professionally with VIP clients to improve satisfaction and exceed expectations throughout flight.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Answered VIP client questions and provided solutions to issues arising during flights.
Ensured safety and comfort of customers onboard aircraft.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to VIP passengers.
Clearly explained and demonstrated safety and emergency procedures to VIP passengers prior to takeoff.
Digital Marketing/Social Media Intern
Rocky Top Wine Trail
2023.02 - 2023.05
Optimized social media content for maximum engagement and reach.
Created engaging content to catch attention of potential customers.
Conducted daily updates to social media profiles to boost company online presence.
Increased brand awareness and followers through comprehensive social media campaign management.
Developed creative and unique campaign visuals, including videos, GIFs and images.
Responded to comments, posts, and questions from various channels.
Researched relevant industry trends to develop engaging, topical social media content.
Food/Beverage Hostess Cast Member
Walt Disney World Resort-Disney College Program
2022.01 - 2023.01
Create “Magic” at Disney’s Polynesian Resort and Village at ‘Ohana restaurant and Kona Cafe
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Interact with over 1,000 guests per day to rearrange tables and chairs for large parties and retrieved high chairs for children.
Promoted business loyalty by fostering positive customer relationships.
Worked flexible hours; night, weekend, and holiday shifts.
Childwatch/Kids Club Associate
YMCA
2020.10 - 2022.01
Report all injuries and unsafe conditions by completing incident report immediately and submitting it to supervisor.
Actively participated in child's activities by reading to groups, painting, coloring and playing games with over 50 kids per day/night.
Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
Paged or called parents to assist with discipline issues and personal needs.
Involved children constructively in play activities to assist emotional, physical and intellectual development.
Intern
Centro Cultural Hispano De San Marcos
2021.01 - 2021.05
Engaged in weekly meetings over any grants, projects, or any updates on classes
Taught English as Second Language (ESL) class to Spanish-speaking students who are willing to improve their English skills.
Took meeting notes and compiled paperwork to support department.
Analyzed problems and worked with teams to develop solutions.
Hostess
River’s Edge Steakhouse
2020.07 - 2020.10
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service and food-related issues.
Managed over 50 customer calls per day and make reservations by phone, answered customer questions and informed of accurate wait times.
Education
Some College (No Degree) - Marketing
Tarleton State University
Stephenville, TX
High School Diploma -
Bryon P. Steele II High School
Cibolo, TX
06.2019
Skills
Computer Proficiency: Microsoft Office (Excel, PowerPoint, Word)
Marketing Software: SEO. Wordpress, and Social Media Platforms
Creative Solutions
Guest Services
Community Involvement
Food and Beverage Service
Hospitality Service Expertise
Team Oversight
Verbal and Written Communication
Dining Customer Service
Food Preparation and Safety
Timeline
International Flight Attendant
Flight Services International
2023.10 - Current
Digital Marketing/Social Media Intern
Rocky Top Wine Trail
2023.02 - 2023.05
Food/Beverage Hostess Cast Member
Walt Disney World Resort-Disney College Program
2022.01 - 2023.01
Intern
Centro Cultural Hispano De San Marcos
2021.01 - 2021.05
Childwatch/Kids Club Associate
YMCA
2020.10 - 2022.01
Hostess
River’s Edge Steakhouse
2020.07 - 2020.10
Some College (No Degree) - Marketing
Tarleton State University
High School Diploma -
Bryon P. Steele II High School
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