Summary
Overview
Work History
Education
Skills
Interests
Timeline
Waitress
Alexis Richard

Alexis Richard

Rochester,MN

Summary

Dynamic and results-driven professional with extensive experience in customer service at Mayo Clinic Health System. Proven ability to enhance guest satisfaction through strong multitasking and effective complaint resolution. Adept at fostering teamwork and maintaining high standards in fast-paced environments, ensuring memorable dining experiences for all patrons.

Overview

2
2
years of professional experience

Work History

Waitress

Private Employers
06.2025 - Current
  • Efficiently processed orders and managed multiple tables in fast-paced environment.
  • Assisted in menu knowledge, offering recommendations to improve customer satisfaction.
  • Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
  • Adapted quickly to changing situations, demonstrating flexibility during peak hours.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Provided exceptional customer service to enhance guest dining experiences.

Sales Associate

Chocolaterie Stam
09.2024 - Current
  • Assisted customers with product selection, enhancing their shopping experience and fostering positive relationships.
  • Processed sales transactions efficiently using point-of-sale systems to ensure accurate billing and customer satisfaction.
  • Maintained knowledge of current promotions and product features to effectively communicate benefits to customers.
  • Organized merchandise displays, contributing to a visually appealing store environment that encourages customer engagement.
  • Participated in inventory management tasks, including stock replenishment and loss prevention measures for optimal operations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Waitress

Mayo Clinic Health System
06.2023 - Current
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

Mayo High School
Rochester, MN

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Hospitality service expertise
  • Handling complaints
  • Complex Problem-solving
  • Complaint resolution
  • Active listening
  • Relationship management
  • Verbal and written communication

Interests

  • Music
  • Creative Writing
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Cooking
  • Baking
  • Hiking
  • Avid Reader
  • Fashion and Style
  • Personal Development and Self-Improvement

Timeline

Waitress

Private Employers
06.2025 - Current

Sales Associate

Chocolaterie Stam
09.2024 - Current

Waitress

Mayo Clinic Health System
06.2023 - Current

Mayo High School

Similar Profiles

CREATE PROFILE