Alexis Richardson

• Greets and seats guests with warmth and professionalism, ensuring a welcoming first impression and smooth dining experience
• Manages high-volume guest flow during peak hours while maintaining accurate waitlists and reservation systems
• Communicates effectively with servers and kitchen staff to optimize table turnover and guest satisfaction
• Answers phone calls promptly, handles inquiries, and coordinates reservations with attention to detail
• Maintains cleanliness and organization of the host stand and entryway to uphold brand standards
• Delivers exceptional customer service by addressing guest concerns and accommodating special requests
• Demonstrates strong multitasking skills in a fast-paced, team-oriented environment

• Welcomed guests to University Camp and provided orientation on camp rules, safety policies, and facility guidelines
• Delivered exceptional customer service to rental groups, ensuring a safe and enjoyable camp experience
• Maintained camp cleanliness by restocking supplies, emptying trash, and cleaning cabins and restrooms during turnover periods
• Assisted with setup and breakdown of camp activities and ensured water stations were stocked throughout the site
• Monitored guest compliance with SHSU policies and provided supervision during events and overnight stays
• Supported emergency protocols and provided care in case of incidents, ensuring guest safety and well-being
• Attended mandatory training sessions and completed all HR-required certifications, including CPR and First Aid
• Collaborated with campus recreation staff to facilitate challenge course activities and promote team-building experiences

• Processed customer purchases accurately and efficiently using point-of-sale systems
• Delivered friendly and attentive service to ensure a positive shopping experience
• Handled cash, credit, and gift card transactions while following company policies for loss prevention
• Assisted customers with returns, exchanges, and inquiries in accordance with store guidelines
• Maintained a clean and organized checkout area to support smooth operations
• Promoted store loyalty programs and current promotions to increase customer engagement
• Collaborated with team members to restock merchandise and support sales floor needs during peak hours
• Monitored inventory levels at registers and communicated supply needs to management

• Took customer orders via switchboard and drive-thru, ensuring accuracy and friendly service
• Prepared food items including burgers, fries, and ice cream treats according to company standards
• Operated grill, fryer, and fountain stations while maintaining food safety and cleanliness protocols
• Packaged and served menu items efficiently, meeting Sonic’s speed-of-service goals
• Maintained a clean and sanitary work environment by sweeping, mopping, washing dishes, and disposing of trash
• Assisted with inventory stocking and restocking during shifts to support kitchen and front-of-house operations
• Delivered exceptional guest service with a positive attitude, even during high-volume periods
• Cross-trained across multiple stations to support team flexibility and ensure smooth operations

• Maintained organized and visually appealing clothing displays by folding, zoning, and restocking merchandise
• Assisted customers with product inquiries, sizing, and locating items across departments
• Managed fitting room operations, including monitoring occupancy, returning items to sales floor, and ensuring cleanliness
• Performed inventory counts and supported markdowns, price changes, and promotional setups
• Ensured accurate signage and compliance with visual merchandising standards
• Collaborated with other departments to support store-wide events and seasonal transitions
• Operated equipment such as handheld scanners and assisted with backroom stock organization
• Delivered friendly and efficient customer service in a fast-paced retail environment

• Processed customer purchases accurately and efficiently using point-of-sale systems
• Delivered friendly and attentive service to ensure a positive shopping experience
• Handled cash, credit, and gift card transactions while following company policies for loss prevention
• Assisted customers with returns, exchanges, and inquiries in accordance with store guidelines
• Maintained a clean and organized checkout area to support smooth operations
• Promoted store loyalty programs and current promotions to increase customer engagement
• Collaborated with team members to restock merchandise and support sales floor needs during peak hours
• Monitored inventory levels at registers and communicated supply needs to management

• Executed visual merchandising plans to align with brand standards and seasonal promotions
• Maintained organized and visually appealing product displays to enhance customer experience and drive sales
• Monitored inventory levels and restocked merchandise to ensure product availability and presentation
• Collaborated with store leadership to implement floor sets and adjust layouts based on sales trends
• Conducted regular audits of product placement, signage, and promotional materials for accuracy and consistency
• Supported new product launches by preparing displays and coordinating with stockroom teams
• Analyzed sales data and customer feedback to optimize merchandising strategies
• Ensured compliance with loss prevention policies while handling high-value merchandise

• Retrieved shopping carts from parking lot and store perimeter to maintain availability and safety
• Assisted customers with loading groceries into vehicles and offered support with heavy or bulky items
• Monitored cart inventory and ensured proper distribution across store entrances
• Provided friendly and helpful service while working in fast-paced outdoor conditions
• Operated point-of-sale systems to process cash, card, and digital payments accurately
• Scanned and bagged items efficiently while maintaining a clean and organized checkout area
• Verified IDs for age-restricted purchases and followed store policies for returns and exchanges
• Answered customer questions about pricing, promotions, and product availability
• Promoted Kroger loyalty programs and assisted with digital coupon applications