Alexis Riordan

Starting Position: Shipment Associate (Mar 2023-May 2023). Promoted to Sr. Women's Lead (May 2023-Oct 2023). Promoted to Product and Operation Manager (Oct 2023-Present).

• Supervised operations staff of 9 and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Developed systems and procedures to improve operational quality and team efficiency.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Starting Position: Shipment Associate (Mar 2023-May 2023). Promoted to Sr. Women's Lead (May 2023-Oct 2023). Promoted to Product and Operation Manager (Oct 2023-Present).

Starting Position: Visitor Service Associate (Sep 2021-May 2022)

• Built relationships and communicated with parents to provide best learning environment for children.
• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
• Implemented classroom management techniques that fostered positive and inclusive learning environment for all students.
• Developed and implemented engaging lesson plans to keep learner attention.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
• Gathered information using PastPerfect Museum Software to reshape existing lesson plans.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Built relationships with customers to encourage repeat business.