Summary
Overview
Work History
Education
Skills
Timeline
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ALEXIS RIVERA

Heber

Summary

Highly motivated and detail-oriented administrative professional with over 7 years of experience supporting executives, managing commercial accounts, and ensuring seamless daily operations in fast-paced office environments. Recognized for exceptional communication skills, organizational efficiency, and a proactive approach to problem-solving. Proven ability to build and maintain strong client relationships, ensuring high satisfaction and long-term partnerships. Proficient in Microsoft Office Suite. Quick learner of new technologies, including CRM systems, and adept at leveraging them to enhance client relationship management.

Overview

8
8
years of professional experience

Work History

Property Specialist

Triple J Property Management
05.2023 - Current
  • Coordinates maintenance schedules and vendor services across multiple residential properties.
  • Provides detailed inspections of vacant units, documenting the condition of the units for turnover.
  • Maintains organized records for property activity, vendor contracts, and resident's communications.
  • Served as a primary point of contact for clients, ensuring their needs were met and expectations exceeded.

VP of Partner Relations

Dental Marketing
08.2021 - 05.2023
  • Advanced through three positions to Vice President, leading in account management for 110+ clients.
  • Managed and directed a team of four team members, overseeing relationship development, performance tracking, and service delivery.
  • Developed and maintained strong relationships with clients, ensuring ongoing communication and service satisfaction.
  • Utilized CRM tools to analyze, monitor and enhance account performance.

Executive Assistant

Real Advantage Title Insurance Company
04.2017 - 10.2021
  • Supported the Vice President across six escrow branches with daily operations and reporting.
  • Managed invoicing, expense tracking, and reconciliation of trust accounts.
  • Assisted with onboarding, supply ordering, and office/vendor coordination.
  • Managed executive calendars, prioritized appointments, and ensured timely follow-up on urgent matters.
  • Served as the first point of contact for all incoming communication, including phone calls, emails, and requests, effectively filtering and prioritizing matters for the executive’s attention.

Education

High School Diploma -

Wasatch High School
05.2007

Skills

  • Advanced office and administrative support
  • Executive calendar & schedule management
  • Client relationship management
  • Microsoft office suite (Word, Excel, Outlook)
  • Vendor coordination and property management
  • Attention to detail & task prioritization
  • Excellent written and verbal skills
  • Professional phone and email etiquette

Timeline

Property Specialist

Triple J Property Management
05.2023 - Current

VP of Partner Relations

Dental Marketing
08.2021 - 05.2023

Executive Assistant

Real Advantage Title Insurance Company
04.2017 - 10.2021

High School Diploma -

Wasatch High School

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