Alexis Robinson

Developed social skills by effectively informing prospective students about Lycoming College education and programs. Collaborated with admission staff with new ideas to improve students and families experience touring campus.

Supervised daily shipments and inventory while overseeing employees performances. Assisted in financial goals by handling banking and tracking revenue. Developed effective communication skills coordinating with customers via phone and email. Mentored new employees on company policies, procedures, and best protocols to ensure their success within the store.

Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions. Monitored student progress through regular sessions while adjusting tutoring techniques as needed to accommodate diverse learning styles. Collaborated with professors to ensure student retention of material.

Developed strong product knowledge to provide informed recommendations based on customer needs. Contributed to sales growth by upselling products to customers satisfaction. Resolved escalated customer issues while maintaining confidence in the company's commitment to excellence in customer service.