Alexis Robinson
Leander,TX
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Optic Tour Agency
Austin, TX
04.2022 - Current
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Facilitated training and onboarding for incoming office staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled incoming and outgoing mail, email and faxes.
- Took notes and dictation at meetings.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
Crew Member Team Leader
Chipotle Grill
North Hollywood, CA
05.2021 - 04.2022
- Supervised team members and oversaw effective and efficient completion of job duties.
- Set performance goals for individual team members and created reward systems and contests.
- Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
- Quickly and efficiently resolved complaints and escalated issues.
- Distributed necessary tasks and duties during each shift.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked with customers to understand needs and provide excellent service.
- Adhered to social distancing protocols and wore mask or face shield.
- Collaborated with team members to achieve target results.
- Received and processed stock into inventory management system.
- Monitored company inventory to keep stock levels and databases updated.
Brand Representative
Abercrombie & Fitch
Santa Monica, CA
03.2019 - 05.2021
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Collaborated across cardiovascular sales organization to identify business opportunities, increasing revenues over 85%.
- Rang up customers by processing cash and credit payments to complete 1000 sales transactions on average.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Education
High School Diploma -
Via Americana
Sacramento, CA06.2018
Skills
- Administrative Support
- Calendar and Scheduling Software
- Verbal and Written Communication
- Customer Service
- Meeting Agenda Preparation
- Invoice Preparation
- Reports and Financial Statements
- Critical Thinking
- Call Routing
- Visitor Greeting
- Team Leadership
- Meeting Scheduling
- Time Management
Timeline
Executive Assistant
Optic Tour Agency
04.2022 - Current
Crew Member Team Leader
Chipotle Grill
05.2021 - 04.2022
Brand Representative
Abercrombie & Fitch
03.2019 - 05.2021
High School Diploma -
Via Americana
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