
Detail-oriented and highly motivated professional with over 6 years of public sector experience, with a strong focus on program evaluation, improving community services, and enhancing organizational performance. Committed to promoting efficiency and effectiveness in public service, with excellent communication and follow-through skills.
• Plan, promote, and lead diverse recreation programs including after-school activities, summer camps, teen programs, and city-wide community events
• Maintain safe facility environments by monitoring conditions, inspecting equipment, and enforcing safety procedures across parks, athletic fields, and playgrounds
• Process weekly payments, prepare monthly financial reports, and track inventory of program supplies and equipment using RecTrac software
• Supervise staff and program participants, deliver staff training sessions, and coordinate weekly meetings to ensure efficient program and facility operations
• Increase community engagement through targeted outreach efforts, distributing promotional materials, and managing social media communications
• Ensures site compliance with Department of Children and Families policies and standards to maintain grant funding eligibility and secure continued financial support for community programs.
• Assist with department recruitment by communicating with candidates, participating in interviews, and coordinating hiring documentation
• Designed and facilitated inclusive recreational programs and events for diverse age groups, enhancing community engagement and participation
• Mentored junior staff, promoted a positive team environment, and ensured smooth day-to-day operations across all programs
• Collected participant feedback and evaluated program effectiveness to improve activity offerings and satisfaction as part of Children’s Trust grant initiatives
• Oversaw administrative workflow using digital tools to streamline activity scheduling, reporting, and equipment management
• Coordinated large-scale city-wide events, including holiday celebrations and tournaments, increasing attendance and strengthening community connections
• Resolved participant concerns professionally, maintained strong relationships with families, and ensured a safe and welcoming environment for all
• Provided one-on-one coaching and counseling to youth, helping them navigate academic, social, and behavioral challenges through goal-setting, skill-building, and motivational interviewing
• Designed and led workshops on time management, communication, and personal development to empower participants in taking ownership of their growth
• Maintained accurate records of client progress, goals, and session notes to evaluate program impact and ensure individualized support
• Built trust-based relationships with students and families, advocated for access to community resources, and collaborated with schools and social services to improve outcomes
• Mentored new Success Coaches on effective coaching methods and tools, and collaborated with colleagues to enhance program delivery
• Promoted resilience and a growth mindset by guiding clients through challenges and encouraging persistence in achieving personal and academic goals
• Conducted peer interviews to identify and select qualified candidates for the team