Alexis Silva
Aurora,IL
Summary
Ambitious operating room patient care tech with experience facilitating physical and psychosocial needs of surgical patients. Strong knowledge of medical terminology, anatomy and physiology. Fosters relationships and coordinates with healthcare professionals to advance patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lunchroom Supervisor
Ipsd 204
09.2023 - Current
- Established and communicated lunchroom rules and monitored and enforced proper and respectful lunchroom behavior
- Monitored lunchroom for choking or allergic reactions and implemented required emergency first aid
- Circulated throughout lunchroom, connecting with students, resolving conflicts and helping young or disabled students open meal packets
- Supervised up to 100 elementary students upon arrival in lunchroom until exit to playground.
Office Manager
CNC Inc
04.2021 - Current
- Managed office inventory and placed new supply orders
- Monitored payments due from clients and promptly contacted clients with past due payments
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Administered payroll and maintained proper documentation of employee personnel
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Sales Associate
Carters Inc
03.2014 - 09.2018
- Assisting customers in a retail environment, completing sales transactions also processing returns
- Update store with current marketing material, setting up displays and completing floor sets
- Aide during store inventory and receiving and unpacking daily store shipments
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services.
Medical Assistant
Dupage Medical Group Urology
05.2011 - 09.2011
- Working under the direct instruction of the office physicians
- Obtained patient vitals, collecting urine specimen, providing catheter insertion instruction
- Assisting physician during exams and in office procedures
- Patient blood draws and administering intramuscular injections (Lupron)
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Certified Nursing Assistant
Countryside Care Center
01.2011 - 06.2011
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Documented activities and recorded information in EMR system.
Customer Service Specialist
LTD Commodities
06.2010 - 11.2010
- High volume inbound call center assisting customers via telephone in taking orders, tracking packages, return labels, answering any questions, and becoming familiar with SAP system
- Upheld quality control policies and procedures to increase customer satisfaction.
Branch Supervisor
TCF National Bank
08.2007 - 06.2010
- Meeting monthly sales quotas, handling various customer issues, training and supervising tellers, managing and balancing a cash drawer and vault, and maintaining compliance with security procedures
- Educated customers on variety of checking and savings products and available credit options to promote valuable decision-making
- Assigned individual roles and tasks, as well as monitoring employees for security, compliance and performance.
Education
Operating Room Patient Care Technician -
College of DuPage Glen Ellyn
Waubonsee Community College
Sugar Grove, IL2017
Certified Nursing Assistant -
Waubonsee Community College
Aurora, ILSurgical Technology
Some College
Skills
- HIPAA Proficiency
- Aseptic and Sterilization Techniques
- Transporting Patients
- Verbal and Written Communication
- Critical Thinking
- Patient Positioning
- Sterile Field Preparation
- Teamwork and Collaboration
- EMR Software
Certification
Certified Nursing Assistant
Phlebotomy Technician (PT)
Certified OR Patient Care Technician
Languages
Spanish
Limited Working
Timeline
Lunchroom Supervisor
Ipsd 204
09.2023 - Current
Office Manager
CNC Inc
04.2021 - Current
Sales Associate
Carters Inc
03.2014 - 09.2018
Medical Assistant
Dupage Medical Group Urology
05.2011 - 09.2011
Certified Nursing Assistant
Countryside Care Center
01.2011 - 06.2011
Customer Service Specialist
LTD Commodities
06.2010 - 11.2010
Branch Supervisor
TCF National Bank
08.2007 - 06.2010
Operating Room Patient Care Technician -
College of DuPage Glen Ellyn
Waubonsee Community College
Certified Nursing Assistant -
Waubonsee Community College
Surgical Technology
Some College
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