Proactive and meticulous retail associate with over 3 years of experience in the retail industry-starting off as a sales associate, being promoted to an assistant manager in October 2024. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
4
4
years of professional experience
Work History
PART-TIME MANAGER
Maurices
04.2022 - Current
Provided personalized customer service, ensuring a welcoming in-store experience.
Built strong connections with customers and team members to foster loyalty and collaboration.
Supervised customer orders, shipping, and receiving.
Oversaw health and safety procedures, ensuring compliance with company standards.
Created and managed social media content to promote store events and engagement.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
STERILIZATION TECH
University Pediatric Dentistry
12.2023 - 04.2024
Sterilized and maintained dental instruments, operating sterilization equipment multiple times daily.
Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
Verified and maintained proper documents and records for sterilization.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.