Alexis Rodriguez
Lovelock,NV
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Project Clerk
Coeur Mining
11.2020 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with vendors by phone, email, or in-person to provide information.
- Maintained filing system and organized vendor documents for easy retrieval of information for all CAP-EX projects.
- Processed documents and materials to disseminate information to appropriate parties.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Provided meeting support by taking minutes and dictations.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Purchased and maintained office supplies.
- Created all CAP-EX projects in Oracle and requisitions.
- Managed fleet trucks for POA-11, made sure all Barco trucks were up to date on maintenance and site compliant.
- Approved all invoices for Barco Rental Trucks.
Professional Banker
Nevada State Bank
11.2017 - 11.2020
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Educated customers on online banking and mobile banking applications.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Executed wire transfers, stop payments and account transfers.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Sales Support Supervisor
Victoria's Secret
05.2016 - 02.2020
- Developed solutions to sales challenges and maximized business opportunities.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Developed and implemented strategies to increase sales and improve customer service.
- Monitored daily sales performance and provided feedback to each team member.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Sales Representative
K14KQ
08.2014 - 08.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
No Degree - Communications
University of Nevada - Reno
Reno, NV06.2019
High School Diploma -
Pershing County High School
Lovelock, NV10.2014
Skills
- Office Operations
- Cash Handling
- Advising and Coaching
- Spreadsheet Development
- Office Support
- Data Recording
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Project Clerk
Coeur Mining
11.2020 - Current
Professional Banker
Nevada State Bank
11.2017 - 11.2020
Sales Support Supervisor
Victoria's Secret
05.2016 - 02.2020
Sales Representative
K14KQ
08.2014 - 08.2015
No Degree - Communications
University of Nevada - Reno
High School Diploma -
Pershing County High School