Alexis Rodriguez Talingo
Escondido,CA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mohs Medical Assistant
Scripps Clinic
03.2024 - Current
- Ensured prompt medical attention, triaging patients according to urgency levels upon arrival at the clinic.
- Boosted patient confidence in the treatment process through empathetic communication and understanding of their concerns.
- Streamlined workflow by effectively organizing medical supplies and maintaining inventory levels.
- Elevated overall patient experience by providing compassionate support throughout their time at the clinic.
- Ensured patient satisfaction with thorough pre-and post-surgical education and followup.
- Facilitated timely wound healing with proper wound care techniques and dressing applications.
- Enhanced surgical team efficiency by preparing instruments and equipment for Mohs surgeries.
- Assisted in maximizing the accuracy of skin cancer diagnoses by performing tissue specimen collection, labeling, and processing tasks.
- Reduced risk of infection by appropriately sterilizing tools, equipment, and surgical rooms before each procedure.
- Assisted surgeons during complex cases, anticipating needs and ensuring seamless transitions between procedural stages.
- Increased patient adherence to post-operative instructions through clear communication and engaging educational materials.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Dermatology Medical Assistant
Scripps Clinic
04.2023 - Current
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
- Increased clinic efficiency by maintaining organized patient records and scheduling appointments in a timely manner.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Daily instrument care and sterilization
- Review daily schedules for dermatology providers and verify all supplies are prepared
- Fill liquid nitrogen canisters
- Detailed exam room stocking weekly
- Assist staff in cleaning rooms between patients
- Assist in laundry stocking
- Accurately records vital signs, reconciles patients’ medications, allergies and current problem list
- Documents needed prescription refills and/or other vital clinical information
- Schedule patients (post-visit)
- Responsible for reporting improperly operating medical equipment and instruments to supervisor.
- Responsible for following OSHA regulations.
- Regularly interacts with physicians and other departments in order to identify and resolve probably.
- Maintains patient, employee and clinic confidentiality.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Contributed to the establishment of a welcoming atmosphere in the clinic by consistently demonstrating professionalism and empathy towards all patients.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Collected required documents to prepare discharge and release summaries of patients.
- Use EPIC to input information into computerized patient record system.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Performed freelance work with flexibility to meet employer-set deadlines.
Barista
Starbucks
11.2021 - 04.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Medical Assistant (Extern)
Neighborhood Health Care
07.2022 - 08.2022
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical chart reviews to confirm accuracy and completeness.
- Assisted in the early detection of health issues through routine screenings, such as blood pressure checks and glucose tests.
- Improved patient satisfaction by providing compassionate assistance during examinations and treatments.
- Demonstrated strong attention to detail when documenting patient information, ensuring accurate and complete records for use by healthcare providers.
- Maintained sterile and organized work environment, ensuring safety and compliance with healthcare regulations.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Preparing and administering medications, including intramuscular, intradermal, and subcutaneous injections- including vaccinations/immunizations as directed by a physicians or other license's provider (e.g nurse practitioner or physicians assistant)
- Helps patients by providing information, services, and assistance.
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Assist doctors or nurses with patient exams or surgery
- Sterilize instruments and patient rooms
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Associate of Science -
Palomar College
San Marcos, CAMedical Assisting
Escondido Adult School
Escondido, CA06-2022
Medical Administrative
Escondido Adult School
Escondido, CA12-2021
High School Diploma -
Orange Glen High School
Escondido, CA06-2019
Skills
- Customer Service
- Complex Problem-Solving
- CPR
- HIPAA Compliance
- Cosmetic Procedures Support (V-beam laser)
- Critical thinking abilities
- Clinical assistance
- HIPAA Requirements
- Multitasking
- Teamwork skills
- Patient Care
- Procedure Assistance
Certification
- American Heart Association Basic Life Support - 4/3/2023-4/2025
- Certificate of Competency for Injections- 08/30/2022
- Certificate of Competency for Venipunctures- 08/30/2022
- Medical Assistant Clinical: Certificate of Competency- 6/23/2022
- American Heart Association Basic Life Support - 7/20/2021- 7/2023
- Medical Assistant Administrative: Certificate of Competency- 12/15/2021
Timeline
Mohs Medical Assistant
Scripps Clinic
03.2024 - Current
Dermatology Medical Assistant
Scripps Clinic
04.2023 - Current
Medical Assistant (Extern)
Neighborhood Health Care
07.2022 - 08.2022
Barista
Starbucks
11.2021 - 04.2023
Associate of Science -
Palomar College
Medical Assisting
Escondido Adult School
Medical Administrative
Escondido Adult School
High School Diploma -
Orange Glen High School