Alexis Roney
Lebanon,TN
Summary
Dynamic wait and bar staff with over three years of experience in high-pressure environments, recognized for exceptional customer service and reliability. Proven ability to multitask efficiently while maintaining attention to detail, complemented by strong memorization skills. Background in office customer service with proficiency in Microsoft Office Suite, enhancing the ability to manage and troubleshoot client accounts effectively. Committed to leveraging time management skills and dedication to excellence in future roles.
Overview
11
11
years of professional experience
Work History
Bartender
Jonathans Grille
Mount Juliet, TN
08.2022 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Balanced daily registers and generated sales reports for management.
- Developed good working relationships with fellow employees through effective communication.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Greeted guests with friendliness and professionalism.
Owner
Harleys Handcrafted Creations
Lebanon, TN
05.2016 - Current
- Provided prompt responses to client communications via phone and email.
- Marketed content via social media platforms.
- Organized and assembled booths for small local craft fairs.
- Crafted unique furniture for residential and commercial spaces.
- Created comprehensive blueprints for project development and execution.
- Assisted in developing new processes or methods for creating custom woodworking products.
- Built custom furniture pieces from scratch using woodworking tools such as saws, drills.
Assistant Bar Manager
Jonathans Grille
Mount Juliet, TN
08.2022 - 01.2024
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Supervised the preparation of drinks for customers according to established recipes and standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Established policies for bar operations including payment methods accepted, dress code requirements.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Tracked monthly progress against established goals for beverage sales, labor costs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed financial data related to bar operations such as sales reports, payroll costs.
- Processed orders for liquor products from suppliers in a timely fashion in order to keep bars stocked at all times.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Personal Nanny
Nicole Clawson
Hermitage, TN
10.2016 - 04.2019
- Maintained a child friendly environment with access to outdoor activities
- Errand runner and grocery shopper
- Chaperoned 11-year-old during weekend barrel racing events.
- Managed pick-up and drop-off schedule for school.
- Assisted children with completing homework.
- Participated in various outdoor activities during summer.
- Uphold established household manners and regulations.
- Developed a positive relationship with parents while providing quality childcare services.
- Responded promptly to any medical needs that arose throughout the day such as administering medication or first aid if required.
- Traveled with family to help with vacation activities and childcare.
- Engaged with children on individual basis to build positive, trusting relationships.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
Barn helper/ personal nanny and assistant
Stone Quarter horses and Appaloosas
Lebanon, TN
05.2014 - 02.2016
- Scheduled appointments and responded to inquiries for 2-3 clients each day.
- Fed 40+ horses and 300+ head of cattle every morning and night
- Maintained cleanliness of 20 stalls each day.
- Managed daily grooming and exercise routines for a stable of 10+ horses.
- Provided nurturing care for young child.
- Performed weekly cleaning of house and barn apartment.
- Transported horses to veterinary appointments daily.
- Dealt with stud fees and horse semen delivery
- Managed all necessary tasks each day for maintaining the barn.
- Facilitated transactions for barrel horses.
- Managed financial records for barn operations.
Financial Service Representative
First Freedom Bank
Lebanon/Mt Juliet, TN
- Processed daily wire transactions efficiently.
- Efficient in Excel
- Analyzed financial statements, prepared balance sheets, and reconciled accounts.
- Maintained friendly front-line coverage by greeting and assisting walk-in customers, promoting good first impressions with clients.
- Handled customer complaints in a timely manner, following company procedures.
- Collected deposits or payments and arranged for billing.
- Maintained up-to-date knowledge of banking regulations and guidelines for compliance purposes.
- Monitored daily activity related to deposits, withdrawals, transfers, returns.
Education
High School Diploma -
Excel online high school
Lebanon, TN01.2017
Skills
- Trustworthy Commitment
- Independently Driven
- Effective Time Management
- Effective leader
- Effective Communication
- Composed Under Pressure
- Proficient in Managing Multiple Tasks
- Systematically Organized
- Imaginative Concept Development
- Positive Engagement Skills
- Sales expertise
- Computer skills
- Goal setting
- Reliability
- Customer relations
- Team building
- Hospitality and accommodation
Hobbies and Interests
-Scuba diving
-Snowboarding
-Working out
-Hiking
-Custom Woodworking
-Riding horses
-Hanging out with family
References
References available upon request.
Timeline
Bartender
Jonathans Grille
08.2022 - Current
Assistant Bar Manager
Jonathans Grille
08.2022 - 01.2024
Personal Nanny
Nicole Clawson
10.2016 - 04.2019
Owner
Harleys Handcrafted Creations
05.2016 - Current
Barn helper/ personal nanny and assistant
Stone Quarter horses and Appaloosas
05.2014 - 02.2016
Financial Service Representative
First Freedom Bank
High School Diploma -
Excel online high school