Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Alexis Rosales Lugo

Overview

10
10
years of professional experience

Work History

Medical Receptionist

Optum Medical Group
12.2021 - Current
  • Provided customer service for Optum patients
  • Responsible for making appointments, walk-in appointments, interacting with patients, checking insurances, and answering general questions

Rentals Technician

Winter Park Ski Resort
85 Parsenn Rd Winter Park, CO 80482 United States
11.2024 - 03.2025
  • Maintained and repaired rental equipment to ensure optimal performance and safety standards.
  • Assisted customers with equipment selection, providing knowledgeable recommendations for ski and snowboard gear.
  • Streamlined rental processes to enhance customer experience and reduce wait times during peak seasons.
  • Trained new staff on equipment handling procedures, fostering a culture of safety and efficiency within the team.

Activities Coordinator

Rush Creek Lodge at Yosemite
34001 CA-120 Groveland, CA 95321 United States
04.2023 - 11.2024
  • Developed and implemented engaging recreational programs for diverse guest demographics.
  • Coordinated logistics for group events, ensuring seamless execution and guest satisfaction.
  • Managed scheduling of activities, optimizing resources and staff assignments for efficiency.
  • Collaborated with management to enhance service offerings based on guest feedback and trends.

Cashier/barista

Trejos Coffee and Donuts
08.2019 - 03.2020
  • Responsible for all aspects of customer interactions including greeting customers, taking orders, serving orders, manually calculating bills, cashing out bills, and general busing
  • Barista
  • Was responsible for balancing register at close

Wildlink
06.2016 - 08.2016

Education

High School Diploma - undefined

John Muir High School

Health Information Technology

Santa Barbara City College
Santa Barbara, CA

Skills

  • Ski and snowboard binding mounting, adjustment, and release testing
  • Boot fitting and sizing for comfort, safety, and performance
  • Equipment inspection for wear, damage, and safety compliance

Awards

Investment in Success Scholarship Recipient, California Masonic Foundation

Languages

Spanish
Native or Bilingual

Timeline

Rentals Technician

Winter Park Ski Resort
11.2024 - 03.2025

Activities Coordinator

Rush Creek Lodge at Yosemite
04.2023 - 11.2024

Medical Receptionist

Optum Medical Group
12.2021 - Current

Cashier/barista

Trejos Coffee and Donuts
08.2019 - 03.2020

Wildlink
06.2016 - 08.2016

High School Diploma - undefined

John Muir High School

Health Information Technology

Santa Barbara City College
Alexis Rosales Lugo