Summary
Work History
Education
Skills
Military Experience
Languages
Timeline
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Alexis Rosario

Bronx,NY

Summary

Highly-motivated Intake Coordinator/Front Desk Receptionist with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Extensive understanding of temporary relocation needs for clients. Successful at assisting with applications and administrative support.

Work History

Intake Coordinator

Sleep Inn Hotel
Bronx, NY
  • Assisted clients with temporary housing transitions.
  • Implemented property inspection procedures to maintain compliance with housing codes.
  • Maintained accurate records and documented client data in company databases.

Intake Coordinator

Hotel Henny
New York, NY
  • Maintained up-to-date case records with case activity status.
  • Issued, gathered and inspected intake forms to confirm correct signatures and information.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Intake Coordinator

Hotel Newton
New York, NY
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.

Front Desk Receptionist

Artel Hotel
New York, NY
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Greeted visitors to provide information and direct to appropriate personnel.

Front Desk Receptionist

Radisson Hotel
New York, NY
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained client accounts by obtaining, recording and updating personal information.

Front Desk Receptionist

Pugsley Hotel
The Bronx, NY
  • Ensure that all clients sign in and out as required.
  • Route mail and deliveries as required.
  • Handle or assist in crisis intervention.
  • Follow assigned procedures in emergency situations.
  • Conduct rounds at residence as assigned.

Education

SUNY Buffalo State
Buffalo, NY

Borough of Manhattan Community College of The City University of New York
New York, NY

Bronx Community College of The City University of New York
The Bronx, NY

Skills

  • Client Needs Assessments
  • Word Processing
  • Office Organization
  • File Organization
  • Administrative Support
  • Problem-Solving Skills

Military Experience

  • Served in the U.S. Army National Guard for 4 years.
  • Gained experience and knowledge as an Intake Coordinator/Front Desk Monitor with asylum seekers and migrants while being on the NY Army National Guard Asylum Seeker Mission.

Languages

English
Spanish

Timeline

Intake Coordinator

Sleep Inn Hotel

Intake Coordinator

Hotel Henny

Intake Coordinator

Hotel Newton

Front Desk Receptionist

Artel Hotel

Front Desk Receptionist

Radisson Hotel

Front Desk Receptionist

Pugsley Hotel

SUNY Buffalo State

Borough of Manhattan Community College of The City University of New York

Bronx Community College of The City University of New York

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Alexis Rosario