ALEXIS ROSE
Paris,KY
Summary
Human Resources professional with experience developing and executing recruiting plans within both agency and in-house settings. Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.
Overview
15
15
years of professional experience
Work History
Employee Relations Specialist
Link-Belt Cranes
01.2023 - Current
- Formulate and recommend program goals and objectives in all areas of employee relations.
- Manage open communications program to include "open door" policy and employee counseling.
- Assist with wage and salary administration.
- Direct the total employment function to include: recruiting, hiring, promotions, transfers, job bidding and termination.
- Provide direction to subordinate staff engaged in developing and administering the recruitment and selection procedures and the personnel policies and procedures.
- Evaluate and review evaluations of performance on all employees; effectively recommend hiring, promotion, termination, disciplinary and commendatory actions of all assigned personnel.
- Investigate problems, such as: working conditions, disciplinary actions, and employee and applicant appeals and grievances. According to circumstances, provide guidance and recommendations for problem resolution to departmental officials and individuals.
- Manage all hourly, non-exempt and exempt employees, including employees from Link-Belt Mid-Atlantic and Triad Machinery.
- Initiate changes, improvements, updates and deletions to all personnel policies and direct policy interpretations.
- Direct the EEO/AAP program and handle all investigations and discrimination charges: i.e. Human Rights, National Labor Relations and EEOC.
People Resource Coordinator
ALOFT AeroArchitects
07.2018 - 01.2023
- Strategically developed and implemented recruiting plans for organization with over 250 employees
- Processed new-hires, benefits, leave, termination, and payroll paperwork, ensuring 100% compliance with various laws and regulatory mandates and served as primary contact person answering management questions on same topics
- Collaborated with management teams to attract, identify and place qualified candidates for established roles critical to operational success
- Evaluated different recruiting metrics and proposed improved strategies to source candidates via social media, career website, job boards
- Improved quality of hire with comprehensive job role descriptions, requirements and qualifications
- Strong experience in developing company policies & procedures
- Arranged training programs for the Company to remain in compliance
- Assisted Benefits Coordinator with annual Open Enrollment
- Co-authored sections of the company's employee handbook outlining payroll, meals, breaks, vacation benefits, company regulations, and performance expectations
- Worked with team members 1-on-1 and in small groups to enhance performance and employee satisfaction
- Provided guidance on employee relations and matters of corrective action.
Teller Supervisor
PNC Bank
10.2016 - 07.2018
- Trained employees and implemented new procedure changes
- Scheduled and coordinated shifts for 11 employees
- Developed strategies for employees to generate and motivate sales
- Coached tellers monthly on progress
- Resolved client and employee issues in a respectful and timely manner.
Customer Service Manager
Republic Bank & Trust
02.2009 - 07.2016
- Managed all banking center operations
- Trained the new Customer Service Managers in the district
- Interviewed all new hire candidates for teller positions
- Scheduled shifts and completed performance reviews on HR system
- Reconciled teller reports and general ledger accounts daily and monthly
- Opened all new accounts and personal loans
- Tracked inventory on banking center supplies
- Performed monthly audits for 8 associates in all areas of compliance
- Completed and processed all fraud affidavits.
Education
Master's Degree - Human Resource Management & Organizational Development
University of Louisville
Louisville, KY05.2024
Bachelor's Degree - Psychology
Eastern Kentucky University
Richmond, KY05.2017
Skills
- Recruiting for diverse positions to include Skilled Trade Workers, IT professionals, Program Managers, Office/Administrative Support, Senior Executives, Department Heads, Sales & Finance
- Strong experience in all Microsoft Office Programs
- Experience in ADP, Paycor and UKG/Ultipro systems
- Experience in working with multiple aviation contracting houses to fulfill business needs
- Strong experience in different recruiting metrics and data analysis
Timeline
Employee Relations Specialist
Link-Belt Cranes
01.2023 - Current
People Resource Coordinator
ALOFT AeroArchitects
07.2018 - 01.2023
Teller Supervisor
PNC Bank
10.2016 - 07.2018
Customer Service Manager
Republic Bank & Trust
02.2009 - 07.2016
Master's Degree - Human Resource Management & Organizational Development
University of Louisville
Bachelor's Degree - Psychology
Eastern Kentucky University
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