Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexis Ruiz

Summary

I am a passionate and driven individual with a talent for problem-solving. I’ve had the privilege to work directly with upper management at multiple companies; this experience, plus the one garnered from running my own business, has helped me develop an innovative mindset that has helped me succeed in numerous industries. I want to continue growing my skillset to contribute to successful projects.

Overview

5
5
years of professional experience

Work History

Management Trainee

Hayward Lumber
11.2023 - Current
  • Collaborated with senior management to ensure successful implementation of projects.
  • Monitored progress of projects against established timelines and milestones.
  • Learned company processes, procedures and employee role functions.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Completed an intensive learning program to expand my knowledge of the industry and overall management skills.
  • Conducted research and analysis of customer feedback to identify areas of improvement in operational processes.
  • Directed and supervised yard teams to ensure efficient operations and timely completion of tasks.
  • Coordinated the dispatch of trucks, including scheduling, route optimization, and ensuring timely deliveries to meet customer demands.
  • Conducted hands-on training sessions to impart essential job skills and knowledge to new hires.

Ticketing Representative

San Francisco 49ers
07.2022 - 06.2023
  • Utilized ticketing database Archtics.
  • Performed box office and will-call duties.
  • Assisted with incoming inquiries regarding 49er tickets and event tickets.
  • Provided excellent customer service.
  • Built relationships to provide repeat business.

Small Business Owner/Creative Director

Ruiz BBQ
01.2019 - Current
  • Founded and operated a successful BBQ business from inception to profitability.
  • Developed and implemented strategic business plans to drive revenue growth and expand market reach.
  • Managed all aspects of daily operations, including finance, marketing, sales, and customer service.
  • Implemented cost-effective measures to optimize operational efficiency and maximize profitability.
  • Implemented marketing strategies to promote BBQ events and attract attendees, resulting in increased event attendance and client satisfaction.

Assistant to Program Director

S&M Trucha Services
2018 - Current
  • Monitored and evaluated daily operations, identifying areas for improvement and implementing solutions.
  • Collaborated with the Program Director to develop and implement program objectives, policies, and procedures.
  • Assisted in the recruitment, training, and supervision of program staff, ensuring alignment with organizational goals and values.
  • Managed diverse payment methods, including cash, credit/debit cards, and electronic transfers.
  • Managed sensitive information in the form of court minutes and client information.
  • Provided administrative support, such as scheduling meetings, preparing agendas, and managing correspondence.
  • Administered client screenings to gather relevant information and make informed enrollment decisions.
  • Certified by the Monterey County Probation Department to instruct Domestic Violence/Anger Management courses.

Education

Bachelor of Science - Business Administration, Marketing

California State University - Monterey Bay
Seaside, CA

Skills

  • Microsoft Office
  • Microsoft Teams
  • Microsoft Outlook
  • Excel
  • Archtics
  • RStudio
  • Content Creation
  • Social Media Management
  • Task Delegation
  • Leadership
  • Effective Communication Skills
  • Interpersonal Skills
  • Public Speaking
  • Critical Thinking
  • Attention to Detail
  • Risk Mitigation and Management
  • Employee Training
  • Operations Oversight
  • Event Planning
  • Marketing
  • Customer Service
  • Dispatching
  • Canva

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Management Trainee

Hayward Lumber
11.2023 - Current

Ticketing Representative

San Francisco 49ers
07.2022 - 06.2023

Small Business Owner/Creative Director

Ruiz BBQ
01.2019 - Current

Assistant to Program Director

S&M Trucha Services
2018 - Current

Bachelor of Science - Business Administration, Marketing

California State University - Monterey Bay

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Alexis Ruiz