ALEXIS RUIZ
Kingsland,GA
Summary
Adept in banking and customer satisfaction, I leveraged my verbal communication prowess at Synovus to exceed sales goals and enhance customer relationships. My positive attitude and organizational skills have consistently improved team efficiency and service quality, showcasing my ability to adapt and thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Personal Banker
Synovus
Fernandina Beach, FL
08.2022 - Current
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly
- Completed financial transactions, including deposits, withdrawals, and loan payments
- Cross-sold bank products to existing customers while meeting sales goals set by management
- Trained new tellers on proper procedures for handling financial transactions
- Greeted customers warmly and offered assistance
Sales Associate
Bath and Body Works
Saint Marys, GA
10.2020 - 01.2021
- Helped customers find and select products
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Maintained a clean and organized workspace to ensure safety of customers and employees
Clerk
Quiktrip
Plano, TX
08.2018 - 05.2020
- Processed customer payments quickly and returned exact change and receipts.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Operated cash register to process transactions accurately and efficiently.
- Resolved customer complaints in an efficient and professional manner.
- Scanned items and checked pricing on cash register for accuracy.
Team Member
Target
Plano, TX
04.2016 - 11.2017
- Operated cash register efficiently and accurately, processing customer payments quickly and correctly
- Processed cash, check, and credit cards for customer purchases
- Delivered customer service by greeting customers and answering any store inquiries
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
Skills
- Banking
- Customer satisfaction
- Verbal and written communication
- Teller support
- Positive attitude
- Organization and time management
- Flexible and adaptable
Timeline
Personal Banker
Synovus
08.2022 - Current
Sales Associate
Bath and Body Works
10.2020 - 01.2021
Clerk
Quiktrip
08.2018 - 05.2020
Team Member
Target
04.2016 - 11.2017