Alexis Russell
Bossier City,LA
Summary
Proven problem-solver and dependable team player, adept at warehouse organization and customer service, demonstrated at Cardone Industry. Excelled in reducing fulfillment errors and enhancing workflow efficiency. Skilled in mentoring and leveraging problem-solving abilities to optimize operations and customer satisfaction. Achieved significant improvements in order accuracy and customer service metrics.
Overview
2025
2025
years of professional experience
Work History
Order Puller
Cardone Industry
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
- Resolved any discrepancies in orders swiftly, ensuring customers received accurate shipments without delay.
- Checked each order for completeness and accuracy.
Customer Service Representative
VXI
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
- Resolved any discrepancies in orders swiftly, ensuring customers received accurate shipments without delay.
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Mail Carrier
USPS
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
Child Nutrition
Bossier Parish Schools
- Mentored new staff members on best practices for child nutrition management within a school setting.
- Ensured compliance with federal, state, and local regulations related to child nutrition programs and services.
- Advocated for policy changes aimed at improving child nutrition outcomes on a regional and national level, leveraging data-driven insights to inform decisionmakers.
- Supported compliance with federal, state, and local regulations regarding child nutrition programs.
- Maintained cleanliness of cafeteria space, ensuring a healthy environment for students'' daily nutrition needs.
Front Desk Receptionist
Shreveport Holiday Inn Downtown
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Quality Check
Ditto Apparel
08.2024 - Current
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Conducted root cause analysis for identified issues, proposing effective solutions to address them.
Education
Yes -
Huntington High School
Shreveport, LASkills
- Warehouse Safety
- Loading and unloading
- Warehouse Organization
- Order picking and processing
- Mentoring and training
- Shipping and packaging
- Customer Service
- Dependable and reliable
- Problem-solving abilities
Timeline
Quality Check
Ditto Apparel
08.2024 - Current
Order Puller
Cardone Industry
Customer Service Representative
VXI
Mail Carrier
USPS
Child Nutrition
Bossier Parish Schools
Front Desk Receptionist
Shreveport Holiday Inn Downtown
Yes -
Huntington High School
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