Alexis Russo
Bath
Summary
Applied Psychology student, passionate about workplace dynamics, employee internal and external development. Seeking an Organizational Psychology Internship to apply leadership, team-building, and operational skills in enhancing workplace performance and culture.
Overview
6
6
years of professional experience
Work History
Operations and Team Supervisor
Southern Tier Provisions
Bath
02.2022 - Current
- Oversee daily operations of a public deli market, including employee management, scheduling, and training.
- Manage product inventory, store presentation, and customer satisfaction.
- Handle cash register operations and account payments.
- Lead sub station operations and ensure compliance with food safety standards.
Front Desk Associate and CF607 Manager
Jim's Gym
Elmira
08.2021 - 02.2022
- Conducted sales training and created internal documentation for employee development.
- Supervised daily operations of the CF607 section, collaborating with the owner on facility improvements.
- Maintained cleanliness and organization of gym facilities and managed inventories.
- Assisted customers with product inquiries and recommendations.
Gym Manager
54 Fitness
Bath
07.2019 - 06.2021
- Assisted customers with product selection, payment processing, and answered questions about products or services.
- Oversaw the hiring, scheduling, and training of gym employees.
- Developed creative documentation for training and sales processes.
- Handled customer complaints professionally and resolved issues promptly.
Education
Bachelor of Science - Applied Psychology (Current GPA 4.0)
Hilbert University/SUNY Canton
Canton, NY05-2026
Skills
- Team Leadership and Employee Development
- Workplace Operations and Organizational Efficiancy
- Training Program Design and Implementation
- Conflict Resolution and Team Dynamics
- Customer Service and Communication
- Microsoft Office/ Google Workspace
- Adaptability and Problem Solving
Additional Experience
- Assisted in family business operations (Southern Tier Provisions) and customer service roles during high school.
- Completed Partial U.S. Marine Corps Military training before erroneous discharge (can explain upon request).
References
Ricki Friends HR DEPARTMENT Southern Tier Provisions (607)776-2233 Ext 2
Chyanne Bushyhead FORMER EMPLOYEE (607)368-5825
Timeline
Operations and Team Supervisor
Southern Tier Provisions
02.2022 - Current
Front Desk Associate and CF607 Manager
Jim's Gym
08.2021 - 02.2022
Gym Manager
54 Fitness
07.2019 - 06.2021
Bachelor of Science - Applied Psychology (Current GPA 4.0)
Hilbert University/SUNY Canton