Alexis Rykowski

Moseley Collins Law

04.2020 - 07.2022

Answered phone calls to provide free intake consultations while completing intake forms and clients' charts.
Trained and supervised new intake staff to deliver high-quality client care.
Offered compassionate and attentive guidance to clients during moments of crisis and trauma.
Created documentation outlining research findings for use by project managers, and other marketing staff to make accurate decisions about future plans.
Maintained accurate, up-to-date client records for reliable reference and communications.
Developed campaigns and specific marketing strategies for the growth and success of the law firm.
Streamlined intake systems, resulting in reduced errors and improved speed.
Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 40%.
Identified appropriate marketing channels and target customers for campaigns.
Built relationships with other law firms for timely service referrals.
Completed in-depth reviews of market conditions and customer preferences.
Wrote engaging and successful marketing, advertising, and website copy.

Big 5 Sporting Goods

11.2018 - 04.2020

Developed detailed plans based on broad guidance and direction.
Assisted in organizing and overseeing assignments to drive operational excellence.
Monitored working environment, making sure it was always safe, positive setting for all employees.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Leveraged data and analytics to make informed decisions and drive business improvements.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Successfully managed budgets and allocated resources to maximize productivity and profitability.

Villa Landscaping

02.2012 - 09.2018

Collaborated with engineers, architects and other professionals on projects to complete large jobs and meet strict deadlines.
Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
Communicated crew performance concerns to management with recommendations for corrective action.
Set manageable daily and weekly landscaping goals for employees to secure deadlines approved by clients.
Created and maintained detailed records of landscaping projects for future reference.
Planned, organized and communicated production goals with crew members, crew supervisors, trade contractors and customers.
Managed and coordinated installation of complex landscaping projects.
Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
Planned and supervised landscape activities while staying within budgeted hours and maintaining safe work environment out in field for crew members.

Summary