Years of professional experience in current roles
ALEXIS S. SMITH
Durham,NC
Overview
18
18
Summary
Strategic IT Executive with 18+ years of experience driving ethical innovation, digital transformation, and infrastructure optimization across healthcare, education, and utility sectors. Adept at building AI governance frameworks, leading multi-million-dollar tech initiatives, and aligning enterprise technology with business and regulatory goals. Champion of fairness, transparency, and responsible AI. Trusted mentor, agile leader, and cross-functional collaborator.
Skills
- AI Ethics & Governance
- Responsible Innovation
- Cybersecurity Leadership
- Data Privacy
- Risk Management
- Power BI
- Smartsheets
- Dashboard Development
- Agile & Scrum
- Cross-Functional Leadership
- IT Infrastructure & Network Security
- ERP/CRM Software Implementations
- Cloud & Virtualization Technologies
Work History
Manager, IT Solution Architect
Blue Cross Blue Shield of North Carolina
07.2020 - Current
- Created enterprise-wide AI governance frameworks ensuring ethical compliance across digital health programs.
- Directed intake and strategic alignment for 30+ solution architects, standardizing technical assessments.
- Developed Power BI dashboards to monitor risk, measure KPIs, and enhance executive reporting.
- Championed Agile methodologies, enhancing collaboration, transparency, and user-focused innovation.
Director of Technology
Montgomery Public Schools
09.2018 - 07.2020
- Led a $multi-million digital transformation, securing federal E-Rate funding for equitable access.
- Supervised 75+ staff across IT and data analytics functions, instilling a culture of accountability.
- Launched risk-managed tech initiatives to improve operational efficiency and student privacy.
IT Project Manager
National Information Solutions Cooperative
02.2016 - 09.2018
- Oversaw ERP/CRM implementations, ensuring seamless integration across telecom and utility sectors.
- Facilitated AI-adjacent training using Power BI and Smartsheets, enhancing adoption and transparency.
- Managed 12+ annual client engagements, conducting compliance reviews and scenario-based workshops.
Information Technology Manager
Opelika Power Services
11.2012 - 02.2016
- Maintained critical infrastructure for 45,000+ users and 30+ Hyper-V servers.
- Strengthened cybersecurity by managing ransomware defense and implementing Palo Alto Firewall controls.
- Directed cloud migration and VOIP integration across departments.
Director of Technology
Union Springs Board of Education
05.2007 - 11.2012
- Modernized IT infrastructure with emerging technologies and cloud-first strategies.
- Delivered training, tech support, and systems administration across 15+ servers and district-wide platforms.
- Drove centralized asset management and workflow automation.
Education
Master of Science - Information Systems/Management
University of Phoenix
Phoenix, AZ05-2007
Master of Science - Information Systems/Management
University of Phoenix
Montgomery, AL05-2002
Bachelor of Science - Criminal Justice
Alabama State University
Montgomery, AL05-1997
Accomplishments
- TechNOW Employee Network – Board Chair, promoting diversity & ethics in tech
- Blue XChange – Advisory Board Member, steering innovation and responsible AI
- Power to Fly Facilitator – 'Power BI: Data Analysis' mentor and speaker
- Smart Cities Council Challenge Winner (2019) – Civic tech innovation leader
- NAPW 'Woman of the Year' – Recognized for tech ethics and digital inclusion leadership
- Distinguished Apple Educator & ALET Honoree (2018)
Languages
English
Native or Bilingual
Professional Passion
Advocate for responsible AI, ethical tech adoption, and transparent governance. Committed to building inclusive, secure digital ecosystems that empower users and meet evolving global standards.
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