Alexis Salgado
San Diego,CA
Summary
Driven professional with a strong background in customer service and operational roles, eager to transition into automotive sales. Adept at engaging with customers, understanding their needs, and providing tailored recommendations. Proven ability to manage transactions accurately, handle high-value items with care, and achieve sales goals through effective upselling strategies. Focused on leveraging strong interpersonal skills and a commitment to delivering exceptional service to drive success in a car sales role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate, Jewelry.
MoonRock Mystical Shop LLC
10.2021 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Product Knowledge: Stay informed about product details, including gemstones, metals, and design trends, to offer knowledgeable recommendations to customers.
- Actively listened to customers needs and preferences to offer tailored product recommendations, ensuring they received the solutions that best met their requirements.
- Greeted customers with a warm and positive attitude, creating an inviting atmosphere and ensuring they felt valued and welcomed throughout their experience.
Car Washer
Fleetlogix
05.2024 - Current
- Luxury Vehicle Care: Expertly wash and detail high-end vehicles, including BMW, Cadillac, Mustang, and ensuring meticulous attention to detail and maintenance of the vehicle’s pristine condition.
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Safe Driving: Adhere to strict protocols to ensure careful and accident-free driving when parking and maneuvering vehicles, including luxury and high-performance models, to prevent any damage.
- Comprehensive Cleaning: Perform thorough interior and exterior cleaning, including waxing, polishing, and vacuuming, to enhance vehicle appearance and maintain customer satisfaction.
- Vehicle Maintenance: Monitor and replenish essential fluids, such as windshield wiper fluid and fuel, ensuring vehicles are fully prepared for customer use.
- Parking and Preparation: Carefully park and prepare vehicles for customer pickup, ensuring they are in excellent condition and ready for immediate use.
- Customer Satisfaction: Consistently deliver high-quality service that meets or exceeds customer expectations, contributing to positive feedback and repeat business.
Cashier/Guest Service Expert
Smashburger Fastfood
01.2020 - 03.2021
- Customer Service Excellence: Strong interpersonal skills with the ability to engage positively with customers and provide high-quality service.
- Sales Achievement: Actively promote and suggest upgrades, such as larger drink sizes or additional menu items like desserts, to increase the total value of each order and meet sales goals.
- Customer Engagement: Welcome guests with a friendly demeanor and inquire about their meal experience to ensure they are satisfied. Use feedback to address any issues and improve their dining experience.
- Accurate Order Processing: Carefully handle customer orders, ensuring that all items are correctly prepared and delivered according to Smashburger’s quality standards. Double-check orders to prevent mistakes and ensure customer satisfaction.
Amazon Delivery Driver
LUU Delivery
10.2023 - 01.2025
- Package Delivery: Efficiently deliver packages to customers' homes and businesses, ensuring timely and accurate fulfillment of orders.
- Documentation: Maintain accurate records of deliveries, including capturing signatures and updating delivery statuses in the system.
- Problem-Solving: Address and resolve any delivery-related issues or delays, ensuring customer satisfaction and prompt resolution.
- Customer Service: Provide exceptional customer service by addressing inquiries, handling delivery issues, and maintaining a professional demeanor.
- Safe Driving: Adhere to all traffic laws and regulations, drive with patience and caution, and avoid any incidents or accidents to ensure the safety of the vehicle and other road users.
Education
Bachelor of Science - Business Administration
San Diego Mesa College
San Diego, CA06.2026
Skills
- Relationship Building
- Teamwork and contribution
- Customer Service
- Sales Techniques
- Customer Retention
- Inventory Monitoring
- Strong Work Ethic
- Safety awareness
- Efficient Work Pace
- Team Leadership Qualities
Certification
Leadership Training | Miramar Community College April - June 2023
Timeline
Car Washer
Fleetlogix
05.2024 - Current
Amazon Delivery Driver
LUU Delivery
10.2023 - 01.2025
Sales Associate, Jewelry.
MoonRock Mystical Shop LLC
10.2021 - Current
Cashier/Guest Service Expert
Smashburger Fastfood
01.2020 - 03.2021
Bachelor of Science - Business Administration
San Diego Mesa College
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