Alexis Sanabria
St. Cloud,FL
Summary
Highly-motivated Executive Assistant with over seven years of providing top-tier customer service and administrative support seeking an Executive Assistant opportunity in a reputable organization to expand my learnings, knowledge and skills to ultimately fulfill the company’s main vision.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Orlando Health
Orlando, FL
03.2022 - Current
- Supports AVP, and Senior Directors with calendar maintenance via Outlook
- Remind executives of calendar events daily
- Multitasks and prioritizes administrative tasks amongst 7 executives
- Attends weekly 1:1 meetings with executives to ensure expectations are met
- Prepares and organizes travel arrangements for executives when needed
- Plans upcoming events within the department
- Orders supplies and distributes deliveries
- Manages confidential documents
- Distributes mail for the department
- Ensures all necessary equipment and items needed for meetings are prepared
- Updates timekeeping system daily and monitors time and attendance for team members
- Signs off on purchases from Procurement Card monthly
- Coordinates, prepares, and disassembles staff and executive luncheons
- Assists manager with daily projects and tasks
- Actively involved in overseeing the IT Intern program
- Enters service tickets on behalf of team as needed (Toner, EVS, Engineering, and IS)
- Operates copy machine and fax machine
- Answers phone calls, routes callers, and takes messages
- Communicates effectively with executives, physicians and peers.
- Maintains professional relationships with all patients and executive staff.
Front Desk Sales Associate
Crunch Fitness
Kissimmee, FL
07.2022 - 12.2022
- Maintained accurate records of daily sales transactions.
- Managed inventory levels and restocked shelves as needed.
- Responded promptly to customer inquiries via phone, and in-person visits.
- Provided assistance to customers who had difficulty using store equipment or finding items in the store.
- Handled customer complaints professionally and effectively resolved issues according to company policies.
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection, payment processing, and answered questions about products or services.
- Performed cleaning duties such as dusting shelves vacuuming floors when necessary, mopping, and resetting weights in an organized manner.
- Assisted with training new front desk associates on proper checkout procedures.
- Check in children in Kids' Club area.
- Supervise children and ensure they are playing and interacting safely and in correspondence to company policies.
Department Secretary
Orlando Health
Orlando, FL
04.2019 - 03.2022
- Monitored call outs daily
- Updated timekeeping system daily and monitored time and attendance
- Ordered supplies and distributed deliveries
- Prepared and organized travel arrangements for physicians when needed
- Attended physician and manager meetings
- Prepared and provided agenda and minutes for all attendees in the meeting
- Created, prepared, and coordinated presentations for team and physician meetings
- Was a Fit Test Data entry personnel for the entirety of Orlando Health Cancer Institute
- Created physician candidate itinerary and ensured all interviews ran smoothly
- Managed confidential documents
- Established and maintained team member files and records regularly
- Forwarded documents to HR for updating
- Scheduled meetings, interviews, luncheons, and physician committees
- Ensured all necessary equipment and items needed for meetings were prepared
- Distributed mail for the department
- Supported manager and physicians with calendar via Outlook
- Coordinated volunteer duties and updated job description as needed
- Monitored EOC Audits via SharePoint and submitted Summary Reports to manager and director monthly
- Updated GEMBA board weekly
- Completed phone audits monthly
- Renewed physician memberships, licenses, and dues yearly
- Registered physicians for CME courses and monitored credit hours completed
- Assisted with patient lunch distribution as needed
- Signed off on purchases from Procurement Card monthly
- Entered service desk tickets on behalf of team as needed (Toner, EVS, Engineering, and IS)
- Supported team with daily tasks and special projects
- Operated copy machine and fax machine
- Answered phone calls, routes callers, and takes messages
- Communicated effectively with physicians and members of the healthcare team
- Maintained professional relationships with all patients and clinical staff.
Front Office Assistant, Sr.
Orlando Health 2LP
Orlando, FL
07.2016 - 04.2019
- Checked in patients for scheduled appointments
- Obtained accurate and complete patient demographic and insurance information
- Provided necessary forms and obtained patient signatures
- Explained insurance benefits and collected copays
- Verified insurance eligibility in GECB system
- Checked out patients and coordinated follow-up appointments
- Worked closely with physicians and assisted with their needs
- Maintained professional relationships with all patients and clinical staff
- Part of preceptor program (trained new employees of all check-in functions).
Education
Associate of Arts - General Studies
Valencia College
Orlando12.2021
High School Diploma -
Timber Creek High School
Orlando05.2016
Skills
- Exceptional Communication
- Expert Knowledge in Microsoft Word, Powerpoint, Excel
- Friendly, Positive Attitude
- Critical Thinking
- Conflict Resolution
- Relationship Building
- Planning and Organizing
- Consistent with Time Management
- Reliable and Trustworthy
- Stellar Work Ethic
- Excellent Customer Service
- Remarkable Executive Support
References
References provided upon request
Languages
Spanish
Professional
Timeline
Front Desk Sales Associate
Crunch Fitness
07.2022 - 12.2022
Executive Assistant
Orlando Health
03.2022 - Current
Department Secretary
Orlando Health
04.2019 - 03.2022
Front Office Assistant, Sr.
Orlando Health 2LP
07.2016 - 04.2019
Associate of Arts - General Studies
Valencia College
High School Diploma -
Timber Creek High School