ALEXIS SANCHEZ
Medical Assistant/Patient Coordinator
Iselin,NJ
Summary
Dedicated and compassionate Medical Assistant offering over 10 years of experience in fast-paced settings with multiple physicians focused on improving the quality of life for all our patients. Competent in organizing charts, preparing patient in exam rooms and supporting physicians through minor office procedures and Office administration. Expert at multitasking; while paying strong attention to details. Positive and upbeat with excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Front Desk Coordinator/ Medical Assistant
Freeman Orthopedic Pain Center
Brick, NJ
2019.08 - 2021.09
- Friendly and Engertically welcomed patients and visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Worked effectively in fast-paced environments.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patients medical history, medication information, symptoms, and allergies with attention to detail.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted doctor with preparation minor office procedures (IE ultrasound guided knee injections and trigger point injections)
- Fitted and measured patients prior to dispensing DME's (Durable Medical Equipment).
- Trusted and experienced to conduct cast removal.
- Called and faxed pharmacies to submit prescriptions and refills.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Answered question and explained procedures to patients to reduce anxieties and increase patient cooperation; which displayed commitment to quality of care.
- Oriented and trained new staff on proper procedures and policies.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Transcribed phone messages for entire office and relayed messages.
- Drafted, copied and forwarded documents and paperwork to facilitate office workflow and productivity.
- Handled assignments independently making decisions with good judgement and critical thinking skills.
- Demonstrated strong organizational and time management skills
- Excellent interpersonal and communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to environment
- Passionate about learning and committed to continual improvement.
- Ability to thrive in fast-pace work environment display strong work ethic
- Skilled ability to anticipate doctors due to case review and preparation prior to patient office visit.
- Praised by management for patient satisfaction based on reviews and comments posted on office website.
FRONT DESK COORDINATOR/MEDICAL ASSISTANT
COMPREHENSIVE MEDICAL CARE
01.2013 - 01.2016
- Responsible for answering phones, scheduling appointments, collecting payments, and checking patients in and out of visits
- Office was paperless so required to scan new patient paperwork, consent forms, and pain questions into system and assign into patients folder/chart
- Required to confirm with billing department that procedures were approved and authorized upon scheduling patients and administering injections
- Also assisted the pain management doctor with preparing and administering Cortisone and Lidocaine injections for pain
- Supartz and Synvisc injections as well were administered by the pain management doctor
- Following injection procedures I administered ice pack on area of injection and proceeded to schedule patients with follow up visit.
MEDICAL ASSISTANT
ASSOCIATES IN CARDIOLOGY AND INTERNAL MEDICINE DR. STEVEN G. SOMOGYI
01.2006 - 01.2010
- Front desk duties included scheduling appointments, answering phones, collecting payments, verifying insurance benefits, etc
- Also assisted in obtaining vital signs (blood pressure, height, and weight)
- Administered Flu and B12 injections, blood drawings, and EKGs.
Education
Certification - Medical Assisting
SANFORD-BROWN INSTITUTE
EDISON, NEW JERSEY12.2006
High School Diploma -
WOODBRIDGE HIGH SCHOOL
WOODBRIDGE, NEW JERSEY12.2001
Skills
- Proficient in Microsoft Word, Word Perfect, Excel, and Outlook Dependable, organized, and excellent communication skills Accustom to working in a very fast paced work environment Exceptional multitasking skills
- Patient Care
- Clinical assessment
- Medical Documentation
- Medical Equipment Operation
- Orthopedic knowledge
- Orthopedic bracing
- Orthopedic casting
- Reliable team player
- HIPAA Compliance
- Compassionate
- Maintaining confidentiality
- Specimens collection and processing
- Electronic Health Records
- CPR
- Adaptable
- Patient Scheduling
- Immunization Administration
- Electronic Medical Records
- Data Entry
- Insurance Verification
- Patient Care Coordination
- Medical Terminology
- Phlebotomy
- Valid State driver's license
- Patient Flow Management
- Simple dressings
- Medical terminology knowledge
- Inventory and supply management
- Fluent in Languages
- EMR / EHR
- Medical office administration
- Orthopedic splints
- Medical Transcription
- Procedure Assistance
- Clinical Documentation
- Sterile technique
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator/ Medical Assistant
Freeman Orthopedic Pain Center
2019.08 - 2021.09
FRONT DESK COORDINATOR/MEDICAL ASSISTANT
COMPREHENSIVE MEDICAL CARE
01.2013 - 01.2016
MEDICAL ASSISTANT
ASSOCIATES IN CARDIOLOGY AND INTERNAL MEDICINE DR. STEVEN G. SOMOGYI
01.2006 - 01.2010
Certification - Medical Assisting
SANFORD-BROWN INSTITUTE
High School Diploma -
WOODBRIDGE HIGH SCHOOL
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