ALEXIS SANCHEZ
Denver,CO
Summary
Bringing expertise in quality assurance and documentation, with strengths in customer engagement and support. Experienced in staff coordination and teamwork, applying strong problem-solving skills to ensure efficient operations. Committed to process improvement and maintaining professional standards in diverse settings.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Companion Caregiver
Grace At Home
06.2026 - Current
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored client health and reported changes to healthcare professionals.
- Developed personalized care plans based on individual client needs and preferences.
- Coordinated transportation for medical appointments and social engagements.
- Provided companionship through engaging conversations and recreational activities.
- Trained new caregivers on best practices for client support and safety protocols.
- Implemented strategies to enhance clients' emotional well-being and quality of life.
- Collaborated with families to address concerns and improve overall care experience.
- Assisted clients with daily living activities, improving their quality of life.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
QMap/Caregiver
Golden Lodge Assisted Living
06.2025 - 04.2026
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality deliverables.
- Proficient in performing vital signs measurements such as blood pressure and temperature.
- Developed strong interpersonal skills while interacting with patients, families, and healthcare staff.
- Demonstrated ability to monitor and document patient medication administration accurately.
- Experienced in recognizing side effects of medications and taking appropriate action.
- Adept at using computer systems for entering medication information into electronic health records.
- Demonstrated competency in providing timely reports regarding changes in patient conditions or responses to treatments.
- Exhibited expertise in preparing medications for distribution according to physician orders.
- Exhibited ability to recognize potential drug-drug interactions or contraindications between prescribed medications.
- Possessed expertise in understanding pharmacological terminology related to drug names, classifications and actions.
- Utilized excellent communication skills when providing instruction on proper medication use to patients.
- Applied sound judgment when responding to emergency situations involving adverse reactions due to medications.
- Acquired knowledge of federal regulations governing the safe storage and disposal of pharmaceuticals.
- Recognized for maintaining professional standards of practice while providing quality care to patients.
Assistant House Manager
Gardens Care Senior Living
04.2024 - 07.2025
- Monitored inventory levels of supplies needed by staff members to ensure efficient operations.
- Conducted regular inspections of the property to identify any potential hazards or security risks.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to housing services.
- Provided excellent customer service to residents and their families, while maintaining a professional attitude.
- Maintained accurate records of tenants’ occupancy agreements and payments.
- Responded promptly to resident inquiries or complaints in a professional manner.
- Assisted with budgeting activities including tracking expenses and preparing reports for senior management review.
Assistant Manager
Applewood Our House Van Gordon
09.2024 - 05.2025
- Analyzed data from surveys conducted by tenants to determine areas where improvements could be made.
- Responded promptly to resident inquiries or complaints in a professional manner.
- Maintained accurate records of tenants’ occupancy agreements and payments.
- Provided excellent customer service to residents and their families, while maintaining a professional attitude.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to housing services.
- Implemented best practices for managing energy consumption at the facility in order to reduce costs.
- Assisted with budgeting activities including tracking expenses and preparing reports for senior management review.
- Managed the day-to-day operations of the house, including scheduling maintenance, repairs, and inspections.
- Monitored inventory levels of supplies needed by staff members to ensure efficient operations.
- Oversaw day-to-day home operations in compliance with regulations and company standards.
- Assisted individuals with activities of daily living to promote functional independence.
- Administered medications and treatments to residents as prescribed by doctor.
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance.
- Investigated and resolved tenant complaints, following management rules, and regulations.
Qmap/Caregiver
Gardens At Columbine
01.2024 - 03.2025
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied clients to social events such as movies or plays.
- Helped maintain the safety of the client’s environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Performed light housekeeping tasks related to the client’s care such as laundry and changing linens.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided direct nursing care, including medication administration and wound care.
- Assisted pharmacists in maintaining patient profiles and medication histories.
- Managed medication inventory.
- Monitored medication administration practices among residential staff members.
- Implemented protocols for pain management, wound care, medication administration.
- Monitored vital signs during medication administration to quickly identify complications.
- Maintained accurate records of medication distribution and usage reports.
Scheduling Coordinator/Elderly Caregiver
Brookdale At Home
06.2022 - 09.2024
- Trained new employees in resident care, with changing/dressing/bathing/medications.
- Resolved POA complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of managing staff and medication audits.
- Coached and mentored new employees on company policies and procedures.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Reported customer and employee accidents, injuries, and concerns for supervisor review.
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
- Coordinated with department managers to adjust employee schedules as needed.
- Resolved customer inquiries regarding schedule changes or availability of services and products.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Administrative Assistant
Professional Parts Group
06.2021 - 07.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as primary point of contact for facilitating operational and administrative inquiries.
Dept Manager
McDonald’s
10.2018 - 04.2021
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to monitor progress of individual employees.
- Handled multiple food orders simultaneously, prioritizing tasks to meet tight deadlines.
- Assisted fellow servers when needed by taking orders or delivering food orders when they were unable to do so themselves due to heavy workloads.
- Documented food orders and ran items to guest tables in dining room.
- Served food orders to customers according to established guidelines for portion control and presentation standards.
- Delivered food orders to customers within specified time frames.
- Collaborated with kitchen staff to ensure prompt delivery of food orders.
- Kept track of inventory levels for food orders by communicating with vendors.
Education
Certification - Healthcare Candidate
Stepful
Colorado05-2026
Health Administration
Colorado Technical University
Colorado Springs, COSkills
- Quality Assurance
- Documentation And Reporting
- Data Entry
- Staff Coordination
- Teamwork and Collaboration
- Interpersonal Relationships
- Customer engagement and support
- Schedule Management
- Timesheet Management
- Strong Work Ethic
- Problem-Solving
- Process Improvement
- Administrative duties
Certification
QMap Certified
Personal Information
Title: ASSISTANT HOUSE MANAGER
Timeline
Companion Caregiver
Grace At Home
06.2026 - Current
QMap/Caregiver
Golden Lodge Assisted Living
06.2025 - 04.2026
Assistant Manager
Applewood Our House Van Gordon
09.2024 - 05.2025
Assistant House Manager
Gardens Care Senior Living
04.2024 - 07.2025
Qmap/Caregiver
Gardens At Columbine
01.2024 - 03.2025
Scheduling Coordinator/Elderly Caregiver
Brookdale At Home
06.2022 - 09.2024
Administrative Assistant
Professional Parts Group
06.2021 - 07.2023
Dept Manager
McDonald’s
10.2018 - 04.2021
Certification - Healthcare Candidate
Stepful
Health Administration
Colorado Technical University