ALEXIS SCATURCHIO
Jacksonville Beach,Florida
Summary
Social Media Manager with 2 years of experience in creating engaging content that aligns with brand strategy to foster connections and enhance brand awareness. Proven expertise in executing social media campaigns, fostering community engagement, enhancing customer experience, brand partnerships and building influencer relationships. Strong ability to deliver high-quality results under tight deadlines while adapting to evolving trends and audience needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Strategist + Brand Partnerships
Barefaced
08.2022 - 08.2024
- Published and curated content that aligned with brand values, resulting in increased brand awareness and audience connection
- Developed and implemented strategies for generating user-generated content
- Established and maintained influencer relationships
- Generated innovative content ideas and giveaway strategies to engage target audiences, successfully increasing follower count by 74%
- Facilitated online conversations, promptly responding to comments and inquiries, enhancing customer satisfaction
- Built and executed social media campaigns in line with corporate brand strategy
- Established and nurtured brand partnerships to amplify brand reach and impact.
- Implemented streamlined online customer service processes, ensuring positive and consistent interactions across platforms
- Coordinated with internal teams to create visuals that met brand standards, maintaining high quality and creativity
- Managed multiple projects simultaneously, demonstrating adaptability in a fast-paced environment
- Established and nurtured influencer relationships to amplify brand reach and impact
- Creative directed and styled brand photoshoots, enhancing visual storytelling for campaigns
- Assisted in the design process for merchandise and brand activations, ensuring alignment with overall brand strategy
- Collaborated with cross-functional teams to align branding and messaging across all partnerships, ensuring consistency and maximizing impact
- Coordinated gifting campaigns to influencers, managing logistics and ensuring timely delivery
- Creative directed / styled brand photoshoots
- Modeled for brand photoshoots
- Assisted in the design process for merch and brand activations
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
Patient Care Coordinator
Ovme
01.2021 - 08.2022
- Managed all key administrative responsibilities for the aesthetics department including appointment scheduling, contacting patients, maintaining client records, financial transactions, skincare sales, etc
- Greeted patients and assisted in the check in / check out process
- Responsible for opening and closing duties and keeping the studio clean
- Responsible for restocking refreshments
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Patient Care Coordinator
Skincare Physicians of GA
07.2018 - 01.2021
- Managed all key administrative responsibilities for the aesthetics department including appointment scheduling, contacting patients, maintaining client records, financial transactions, skincare sales, etc
- Preparing all supplies and ensuring a clean environment before, during, and after all appointments
- Conducting cosmetic consultations which involves evaluating patients and determining their treatment routes
- Participated in all product trainings and staffing meetings
- Acting as a liaison between multiple skincare reps and the company - overseeing the replenishment process and streamlining any new products to the team
Sales Associate / Model
Karats and Keepsakes
08.2016 - 07.2018
- Responsible for all opening / closing tasks
- Monitored incoming shipments including unpacking and reviewing inventory, filing invoices, tagging and hanging product
- Built positive client relationships and increased client retention rate
- Planned and executed all visual merchandising in store, online, and via social media
- Modeled when needed
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Styling customers
- Cultivated relationships with new and existing customers to drive sales
- Helped customers try on and fit merchandise
Education
Master Cosmetology
Paul Mitchell The School
Atlanta01-2017
Windsor Academy
Macon, GA01.2016
Skills
- Content Strategy & Development
- Community Engagement
- Affiliate Marketing
- Social Media Campaign Management
- Customer Service Processes
- Visual Coordination & Brand Standards
- Deadline Management
- Multitasking & Flexibility
- Instagram & TikTok Content Creation
- Influencer Relationship Management
- Creative Direction & Styling
- Merch Design & Brand Activations
Certification
Master Cosmetology
References
References available upon request
Timeline
Social Media Strategist + Brand Partnerships
Barefaced
08.2022 - 08.2024
Patient Care Coordinator
Ovme
01.2021 - 08.2022
Patient Care Coordinator
Skincare Physicians of GA
07.2018 - 01.2021
Sales Associate / Model
Karats and Keepsakes
08.2016 - 07.2018
Master Cosmetology
Paul Mitchell The School
Windsor Academy