Alexis Schea
Portsmouth,NH
Summary
Accomplished RN and Office Manager at Ballentyne Medical Aesthetics, adept in HIPAA compliance and customer service, significantly improved patient care and satisfaction. Expertise in critical thinking and creative problem-solving, enhanced operational efficiency. Proven track record in patient outreach and follow-up, ensuring high-quality care and confidentiality.
Overview
11
11
years of professional experience
Work History
RN
Ballentyne Medical Aesthetics
Portsmouth, NH
01.2025 - Current
- Assess patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Maintain accurate records of patient treatments and progress.
- Assess patients to determine their eligibility for injection therapy.
Office Manager
Ballentyne Medical Aesthetics
Portsmouth, NH
05.2017 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed and implemented patient care policies and procedures to improve service quality.
- Maintained comprehensive patient records, ensuring accuracy and confidentiality.
- Conducted body contouring sessions using CoolSculpting.
Certified Nursing Assistant
Atlantic Plastic Surgery
Portsmouth, NH
06.2014 - 04.2017
- Supported plastic surgeon during follow-up surgical appointments.
- Assisted injection doctor in administering injectable treatments.
- Conducted body contouring sessions using CoolSculpting.
- Managed patient inquiries and scheduled appointments.
Education
Associate of Science - Nursing
Southern Maine Community College
South Portland, Maine12-2024
Bachelor of Science - Human Development
University of Utah
Salt Lake City, Utah08-2015
High School Diploma -
Saint Thomas Aquinas High School
Dover, NH06-2009
Skills
- Appointment scheduling
- HIPAA compliance
- Follow-up care
- Patient outreach and Follow-up
- Critical thinking skills
- Creative problem solving
- Customer service
- Inventory management
Timeline
RN
Ballentyne Medical Aesthetics
01.2025 - Current
Office Manager
Ballentyne Medical Aesthetics
05.2017 - 12.2024
Certified Nursing Assistant
Atlantic Plastic Surgery
06.2014 - 04.2017
Associate of Science - Nursing
Southern Maine Community College
Bachelor of Science - Human Development
University of Utah
High School Diploma -
Saint Thomas Aquinas High School