Alexis Schieder

Clean restrooms, vacuum, sweep, mop, dust, wipe down surfaces, change trash and refill liners.

• Handle medical records
• Answer the phone
• Handle transfer paperwork
• Handle callout list
• Sort/pick up mail
• Schedule appoints/post appointments

• Handle inbound/outbound calls
• Handle 20-40 emails daily
• Make sure mail gets picked up for the day
• Calm down angry customers
• Take payments
• Troubleshoot and problem solve to resolve customer issues

• Taking phone calls
• Assisting customers and resolving customer issues
• Creating obituaries, in memoriam and ads for customers
• Take payment over the phone
• Send emails to funeral homes and customers

• Quick typing skills.
• Compassionate and professional w/ customers.
• Remains calm under pressure.
• 5+ years of customer service experience.
• Computer savvy.
• Current Position includes:
• Taking calls in collections dept.
• Calming down angry customers.
• Quick typing.
• Cutting-In service if been cut-out.
• Setting up payment agreements.
• Taking payments.
• Providing great customer service.
• Going over any bill inquiries w/ customer.

• Determine items as either damaged or sellable based on conditions of the item. A lot of physical work, 10 hours of standing.

• Handle money, cash out customers and provide great customer service, know how to handle vendors, stocking on Wednesday's, freshness, pull reports, handling any customer issues, closing and opening the store.

• Greet customers in a friendly manner as they enter the restaurant, and guide them to their tables.
• Help servers run food.
• Help busser clean tables.
• Clean dining area before end of shift.
• Take drink orders, and sometimes appetizer orders.
• Answer phone calls and book reservations, or answer any customer concerns.
• Provide excellent customer service.